About
Please reach out if I can be helpful at all. I love to provide (free!) advice on scaling…
Articles by Mary
Activity
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This was really a great honor for us. An idea that sprouted from our basement is now a Fast Company!
This was really a great honor for us. An idea that sprouted from our basement is now a Fast Company!
Liked by Mary O'Carroll
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Hello to my Legal network! Come join our Kohler Energy Legal team as Regional GC for the Americas, reporting directly to the CLO. It is an…
Hello to my Legal network! Come join our Kohler Energy Legal team as Regional GC for the Americas, reporting directly to the CLO. It is an…
Liked by Mary O'Carroll
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I'm really pleased to have accepted a new role as General Counsel & Head of Regulatory Affairs for Vodafone Intelligent Solutions (_VOIS), which is…
I'm really pleased to have accepted a new role as General Counsel & Head of Regulatory Affairs for Vodafone Intelligent Solutions (_VOIS), which is…
Liked by Mary O'Carroll
Experience
Education
Publications
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Engaging With AI Isn’t a Choice
Ironclad
So what do we make of AI? There is so much undeniable potential present, even in these very early days. So what will the real impact be?
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The Legal and Operations partnership, Part 2: How legal ops should work with GCs
LegalDive
A solid relationship with your general counsel defines the level of success you’ll be able to have as a legal ops department.
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The Legal and Operations partnership, Part 1: How GCs should work with legal ops
Legal Dive
Even before you make your first legal ops hire, it’s important you level-set the role within your department and position it properly
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Making your first legal ops hire? Look for these 7 skills
LegalDive
Overall, you want to hire someone with experience in building, managing, and scaling programs at a very strategic level.
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Building a legal ops team? Start here.
LegalDive
Mary O’Carroll: General counsel should make their first operations hire by the time their legal team is five-members strong and look for a strategic thinker.
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Mary O’Carroll: Time for a shift from legal ops to strategic ops
LegalDive
Google’s former legal operations leader wants to see the growing profession expand its reach within companies.
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Google Leegle
Asia Law Business Journal
In an exclusive interview, Mary Shen O’Carroll, director of legal operations, technology and strategy at Google, talks to Frankie Wang about the emerging field of legal operations, trends in legal technology and the future of in-house legal teams
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Forum Magazine: New CLOC President Talks about the Importance of Legal Ops 2.0
Thomson Reuters Legal Executive Institute
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UPFRONT & PERSONAL: A Discussion with Mary O’Carroll, Head of Legal Operations at Google
Thomson Reuters Legal Executive Institute
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The Most Important Role You've Never Heard Of
Inc Magazine
Mary O'Carroll, Google's Head of Legal Operations, talks about the growing field she helped pioneer.
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How Google Runs its Legal Team
Medium
5 things I learned about the data-driven, automated legal department of the future
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Operation LDO
LegalTech News
The tried-and-true technologies and strategies driving the evolution of law department operations.
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As Google Morphs Into Alphabet, Its Lawyers Figure Out the Future
The Recorder
Google Inc.'s lawyers are not afraid of change. And they can't be, not at a company that is creating or entering new businesses, expanding around the globe and hit with novel litigation and regulatory challenges seemingly every month. And now, of course, the company's structure is undergoing a transformation, and so too the legal department.
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Inside improvements: Innovation isn't always about technology
Inside Counsel Magazine
A willingness to creatively consider new strategies may be what truly defines innovation in the legal department
Honors & Awards
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Champion of Generative AI Innovation
Financial Times
Issued by Financial Times and recognized for role in helping in-house legal teams adopt the new technology, and better support their companies’ strategic goals. Their achievements are laying the foundations for the use of generative AI in reshaping the legal industry.
https://www.ft.com/content/0138bbd5-4266-48a2-a81f-c04549fa4f00 -
Financial Times 2019 Top Legal Intrapreneur
Financial Times
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ABA Women of Legal Tech
ABA and LTRC
LTRC’s Women of Legal Tech initiative is intended to encourage diversity and celebrate women in legal technology.
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FastCase 50
FastCase
Created in 2011, each year the Fastcase 50 award honors a diverse group of lawyers, legal technologists, policymakers, judges, law librarians, bar association executives, and people from all walks of life. In many cases, honorees are well known, but in many others, the award recognizes people who have made important, but unheralded contributions.
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2016 ABA Legal Rebel
American Bar Association
http://www.abajournal.com/magazine/article/legal_rebels_2016
Once again celebrating those women and men who are remaking their corners of the legal profession, the ABA Journal and its readers have found ample evidence of innovative thinking and forward action. -
2016 Legal Department Operations Director of the Year
LegalTech News
Google's Head of Legal Operations talks finding the optimum balance between cost, quality and speed, and what's ahead for department operations
Read more:…Google's Head of Legal Operations talks finding the optimum balance between cost, quality and speed, and what's ahead for department operations
Read more: http://www.legaltechnews.com/id=1202759594648/The-2016-Innovation-Awards-LDO-Director-of-the-Year-Mary-Shen-OCarroll-Google#ixzz4B6wy76aChttp://www.legaltechnews.com/id=1202759594648/The-2016-Innovation-Awards-LDO-Director-of-the-Year-Mary-Shen-OCarroll-Google?kw=The%202016%20Innovation%20Awards:%20LDO%20Director%20of%20the%20Year%2C%20Mary%20Shen%20O%27Carroll%2C%20Google&cn=20160609&pt=Daily%20Alert&src=EMC-Email&et=editorial&bu=Law%20Technology%20News -
2015 Legal Operations Department of the Year
The Recorder
When Mary O'Carroll arrived at Google roughly seven years ago to take the newly created position as head of legal operations, "there was basically no job description. It was like, 'We're growing like crazy, please come in and fix this.'"
O'Carroll and her roughly 12-member team have gone way beyond playing repairman. Late last year, the group rolled out its long-in-the-works project: The Outside Counsel Dashboard. The online tool gives Google's in-house attorneys access to almost-live…When Mary O'Carroll arrived at Google roughly seven years ago to take the newly created position as head of legal operations, "there was basically no job description. It was like, 'We're growing like crazy, please come in and fix this.'"
O'Carroll and her roughly 12-member team have gone way beyond playing repairman. Late last year, the group rolled out its long-in-the-works project: The Outside Counsel Dashboard. The online tool gives Google's in-house attorneys access to almost-live tracking of matter spend, budget, the number of attorneys and what firms are working on what matters.
Read more: http://www.therecorder.com/id=1202742175457/Legal-Department-of-the-Year-Legal-Ops-Google#ixzz44AE694Ol
Organizations
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CLOC (Corporate Legal Operations Consortium)
Leadership Team
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Katherine Delmar Burke School
Distinguished Alumna of the Year 2018
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San Francisco University High School
Former Member of the Board of Trustees, Former President of the Alumni Association, Current Member of the Alumni Leadership Council
More activity by Mary
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Legal leaders- budget season is fast approaching! what’s the way to get an FTE approved? Be prepared with data! 1. Do a time audit with your team…
Legal leaders- budget season is fast approaching! what’s the way to get an FTE approved? Be prepared with data! 1. Do a time audit with your team…
Liked by Mary O'Carroll
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I’m thrilled to share that today I have joined ChromaDex as Senior Vice President, General Counsel. ChromaDex is the global authority on nicotinamide…
I’m thrilled to share that today I have joined ChromaDex as Senior Vice President, General Counsel. ChromaDex is the global authority on nicotinamide…
Liked by Mary O'Carroll
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Talking shop, trading jokes, and kicking off the weekend. What could these two be talking about when they get together?? 🤔🤔🤔 No one knows 🤗but…
Talking shop, trading jokes, and kicking off the weekend. What could these two be talking about when they get together?? 🤔🤔🤔 No one knows 🤗but…
Liked by Mary O'Carroll
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We are hiring! (Hybrid in San Francisco) If you are looking for a place where you can make a huge impact, where each member of the team is constantly…
We are hiring! (Hybrid in San Francisco) If you are looking for a place where you can make a huge impact, where each member of the team is constantly…
Liked by Mary O'Carroll
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Here is a glimpse of my recent Italian Lake Como vacation, surrounded by loved ones and creating cherished memories. Grateful for the opportunity to…
Here is a glimpse of my recent Italian Lake Como vacation, surrounded by loved ones and creating cherished memories. Grateful for the opportunity to…
Liked by Mary O'Carroll
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🌐 Exciting insights from the Ironclad virtual roundtable on the State of AI in Legal: Observations: 1️⃣ AI's value proposition and use cases…
🌐 Exciting insights from the Ironclad virtual roundtable on the State of AI in Legal: Observations: 1️⃣ AI's value proposition and use cases…
Liked by Mary O'Carroll
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