About
I am a world-renowned expert in product management. Through my companies Product…
Articles by Melissa
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Product Institute Student Spotlight: Dave Masters
Product Institute Student Spotlight: Dave Masters
By Melissa Perri
Contributions
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Here's how you can overcome the lack of face-to-face interaction in remote work as a product manager.
Regular checkins are the most important way I have kept in touch with the people I work with remotely. We kick off our weekly meetings talking about our personal lives and what we did that weekend, etc. before we transition to work. For all new leaders, I also recommend they never cancel 1:1s with their peers - even if you don't have much work to talk about and you'd LOVE to get that time back, do not cancel it. It takes time to build trust and that only comes with face-to-face interaction, whether that is online or in person.
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Here's how you can identify the key qualities employers seek when promoting Product Managers.
One of the most important parts of communicating a strategic vision is to tie it back to the business goals of the companies. Product Managers need to learn about the business goals, and clearly communicate how their Product Strategy will help the business achieve it. This is a big gap I see in Product Management - learn to talk about the financials and the drivers of the business.
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Here's how you can develop the key traits of resilient product managers.
I used to get defensive when people critiqued my work as a product manager and UX designer until I took a step back and considered that all this feedback was something that could help me learn. Every interaction I had with a CEO or senior leader, I would reflect on it and ask myself if I achieved my goal and if not, what I could try next time to do better. Consider all your steps an experiment at work until you achieve your goals. Learn from the mistakes but don't let them paralyze you.
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Here's how you can attract clients as a self-employed Product Manager using your past experience.
Personal branding is critical for building an audience that you can target once you decide to go on your own. I built up a reputation at my previous companies before starting out on my own, and when I was ready to freelance I had ex-colleagues reach out to ask me to help their companies. I spoke at conferences every chance I could get to share my lessons learned. I blogged about what I was learning along the way. All of this played an important role in building my brand to what it is today, and all I was doing was sharing what I had learned and experienced (which is easy to do!)
Activity
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In my case (and I'm sure this is true for many others) distractions are a huge drain to my productivity. Opening my email, Whatsapp, etc, can take me…
In my case (and I'm sure this is true for many others) distractions are a huge drain to my productivity. Opening my email, Whatsapp, etc, can take me…
Liked by Melissa Perri
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Grateful to once again be asked to judge the B2B category of this year's Drum Awards... and excited to dive into inspiring work and connect with…
Grateful to once again be asked to judge the B2B category of this year's Drum Awards... and excited to dive into inspiring work and connect with…
Liked by Melissa Perri
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Balancing innovation with predictability is a challenge every product leader faces, especially when scaling enterprise operations. How do you stay…
Balancing innovation with predictability is a challenge every product leader faces, especially when scaling enterprise operations. How do you stay…
Shared by Melissa Perri
Experience
Education
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Cornell University
Activities and Societies: Cornell Italian American Organization, Society of Women Engineers, Cornell Tradition
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Publications
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Product Operations
Product Operations is the discipline of helping your Product Management function scale well. Surrounding the team with all of the essential inputs to set strategy, prioritize, and streamline ways of working.
Many companies want to reap the benefits of economies of scale that comes with being a product-led company. As our businesses change shape to focus more on software, so do our ways of working. We need to make sure we’re breaking down these silos of information and capabilities that…Product Operations is the discipline of helping your Product Management function scale well. Surrounding the team with all of the essential inputs to set strategy, prioritize, and streamline ways of working.
Many companies want to reap the benefits of economies of scale that comes with being a product-led company. As our businesses change shape to focus more on software, so do our ways of working. We need to make sure we’re breaking down these silos of information and capabilities that arise at scale. To react quickly and set great Product Strategies, leaders and team members alike need access to high quality data and a process to implement their decisions.
In this book, Melissa Perri and Denise Tilles explain how Product Operations helps solve many of scaling issues companies face today, like:
Connecting financial metrics back to the delivery of software features
Better working relationships between go-to-market teams and software teams
Getting the right information to set and monitor company and product strategies
Streamlining the flow of user insights into the right teams
How to set up a Product Management Operating Model
Executives and leaders of SAAS scale up and enterprise companies will discover the benefits of the Three Pillars of Product Operations as they read through the stories of real companies who have implemented the function, like Stripe, Uber, athenahealth, Oscar Health, and Fidelity. This book covers the following topics:
What is Product Operations and why is it an essential function in scaling software companies
The Three Pillars of Product Operations: Data and Insights; Customer and Market Insights; and Process and Governance
How to Introduce and Build a Team for Product OperationsOther authorsSee publication -
Escaping the Build Trap
O'Reilly Media
To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs.
In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding…To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs.
In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You’ll learn product management principles that can be applied to any organization, big or small.
In five parts, this book explores:
Why organizations ship features rather than cultivate the value those features represent
How to set up a product organization that scales
How product strategy connects a company’s vision and economic outcomes back to the product activities
How to identify and pursue the right opportunities for producing value through an iterative product framework
How to build a culture focused on successful outcomes over outputs
Projects
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International Keynote Speaking
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Productized 2023
Impact Conference 2023
Better Ways Greece 2023
La Product Conf Paris & Madrid 2023
Agile 2023
Mind the Product San Francisco 2017
Mind the Product Manchester 2020
Productized Lisbon 2018
+ more
Organizations
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Don Ryan Center for Innovation
Mentor
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The Athena Alliance
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- Present
Recommendations received
8 people have recommended Melissa
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A little over a year ago I discovered Ezinne and Oji. While I follow a plethora of product leaders, it's fairly rare for me to find individuals that…
A little over a year ago I discovered Ezinne and Oji. While I follow a plethora of product leaders, it's fairly rare for me to find individuals that…
Liked by Melissa Perri
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Congrats Mahi! Thanks for learning with us!!
Congrats Mahi! Thanks for learning with us!!
Shared by Melissa Perri
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When I think about scaling product management, it’s not just about expanding the team—it’s about setting them up for success in a sustainable way…
When I think about scaling product management, it’s not just about expanding the team—it’s about setting them up for success in a sustainable way…
Shared by Melissa Perri
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Only 3 weeks left to register! — I will be one of the keynote speakers at the highly anticipated Product at Heart conference happening in the vibrant…
Only 3 weeks left to register! — I will be one of the keynote speakers at the highly anticipated Product at Heart conference happening in the vibrant…
Shared by Melissa Perri
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🚀 Excited to share First Dollar's partnership with Wintrust Financial Corporation to power their Workplace Solutions Wallet for #HSAs, #FSAs, #HRAs,…
🚀 Excited to share First Dollar's partnership with Wintrust Financial Corporation to power their Workplace Solutions Wallet for #HSAs, #FSAs, #HRAs,…
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Are you ready to unlock the full potential of Product Operations? 🔍 Join us for Product Ops: 101 - Getting Started with Product Operations on…
Are you ready to unlock the full potential of Product Operations? 🔍 Join us for Product Ops: 101 - Getting Started with Product Operations on…
Shared by Melissa Perri
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🚀 5 Key Insights from "Product Operations" by Melissa Perri & Denise Tilles 🚀 I finished reading Product Operations a while ago and was reminded…
🚀 5 Key Insights from "Product Operations" by Melissa Perri & Denise Tilles 🚀 I finished reading Product Operations a while ago and was reminded…
Liked by Melissa Perri
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Thrilled to welcome our new CEO, Jennifer Morgan to our India Centre of Excellence, accompanied by Nitin Chandel, GVP and Country Manager, India…
Thrilled to welcome our new CEO, Jennifer Morgan to our India Centre of Excellence, accompanied by Nitin Chandel, GVP and Country Manager, India…
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