About
Since 1979, I have provided live-case conflict, performance, and team training to…
Articles by Michael
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Perfect Christmas? Painless Christmas!
Perfect Christmas? Painless Christmas!
By Michael Vandergriff
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Individual Actions During a National Crisis
Individual Actions During a National Crisis
By Michael Vandergriff
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At $3 Billion a Boat, Close the Hatches BEFORE you Dive
At $3 Billion a Boat, Close the Hatches BEFORE you Dive
By Michael Vandergriff
Contributions
Activity
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In 1943, the Nazis sent British POW Charles Joseph Coward to Auschwitz. He had been a prisoner since 1940 and was becoming more trouble than he was…
In 1943, the Nazis sent British POW Charles Joseph Coward to Auschwitz. He had been a prisoner since 1940 and was becoming more trouble than he was…
Liked by Michael Vandergriff
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MEET AN ISRAELI HERO He is a rabbi. But not just a rabbi. He is a “dayan” - a rabbinic judge. He is 52-years-old. He is blessed with ten…
MEET AN ISRAELI HERO He is a rabbi. But not just a rabbi. He is a “dayan” - a rabbinic judge. He is 52-years-old. He is blessed with ten…
Liked by Michael Vandergriff
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Beginning in two weeks: Federal Employment Law Training Group's flagship class on U.S. Merit Systems Protection Board law and practice, MSPB Law…
Beginning in two weeks: Federal Employment Law Training Group's flagship class on U.S. Merit Systems Protection Board law and practice, MSPB Law…
Liked by Michael Vandergriff
Experience
Licenses & Certifications
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Strength Deployment Inventory (SDI)
TotalSDI
Publications
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The Boomer Bastard; The Journey Through Twelve Stages of the Lives of Boomers
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Best Practices in Customer Service, Zemke and Woods, eds.
American Management Association Press (AMACOM)
Author of Chapter 7: Building a Picture of Perfect Service
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