About
Driven project leader with over 20 years of broad-based consulting and delivery…
Articles by Mike
Activity
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I’m thrilled to share that today I’ve launched my own bizdev advisory firm, GrowthLogik. My goal is to help CPA and other professional services firms…
I’m thrilled to share that today I’ve launched my own bizdev advisory firm, GrowthLogik. My goal is to help CPA and other professional services firms…
Liked by Mike Armour
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Patterson Real Estate Advisory Group is thrilled to announce its involvement in successfully sourcing the construction financing for Rail Gauge…
Patterson Real Estate Advisory Group is thrilled to announce its involvement in successfully sourcing the construction financing for Rail Gauge…
Liked by Mike Armour
Experience
Education
Licenses & Certifications
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Program Management Professional (PgMP)
Project Management Institute
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Project Management Professional (PMP)
Project Management Institute
Volunteer Experience
Courses
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Account Management
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Change Management
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Complex Project Management
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Dynamic Leadership and Management
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Effective Facilitation
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Fundamentals of Change Management
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Grow Big - Account Strategies
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Lean Process Improvement
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Six Sigma Green Belt
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Projects
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Salesforce Platform Design & Implementation
- Present
Directed the technical design & development of the shared services center’s Service platform and customer B2B portal (based on the Salesforce platform). Responsible for increasing business & technical collaboration, improving technical team productivity & throughput, and prioritizing business needs. Managing the rollout/migration of 2,000+ customers to the newly established B2B customer portal.
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Shared Services Center Standup
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Led the development of the vision & business case for a 500-person shared services center encompassing customer service, financial operations and direct procurement; subsequently directed the standup, implementation and launch of the $15M capital investment. Responsible for: coordinating cross-functional teams in establishing the new organization, processes and technology needed to support $8B of revenue and 2,000+ customers, providing executive leadership updates and driving decision making…
Led the development of the vision & business case for a 500-person shared services center encompassing customer service, financial operations and direct procurement; subsequently directed the standup, implementation and launch of the $15M capital investment. Responsible for: coordinating cross-functional teams in establishing the new organization, processes and technology needed to support $8B of revenue and 2,000+ customers, providing executive leadership updates and driving decision making and issue resolution.
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Category Management Platform Development
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Successfully led a high-risk – zero fees if acceptance criteria not met - $10 million joint software development/ implementation for a 1,200+ person global purchasing organization for a Fortune 5 company. Recognized as one of the largest and broadest services projects ever delivered by Ariba.
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Design and Launch of New Functional Group
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Managed the design and implementation of a new group to provide oversight and governance of all Mortgage-related processes and procedures for a large Regional Bank in response to a Federal Reserve regulatory consent order. Launching the new group required defining the group's strategy, designing the group's org structure and staffing, developing the group's supporting processes and tools (including metrics), and delivering training to over 300 stakeholders and communications to the entire…
Managed the design and implementation of a new group to provide oversight and governance of all Mortgage-related processes and procedures for a large Regional Bank in response to a Federal Reserve regulatory consent order. Launching the new group required defining the group's strategy, designing the group's org structure and staffing, developing the group's supporting processes and tools (including metrics), and delivering training to over 300 stakeholders and communications to the entire 2,500+ Mortgage organization.
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Digital Marketplace Enhancements
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Achieved Board level recognition leading a 30-person project team in completing $3.5 Million worth of enhancements to an existing chemical industry consortium digital marketplace after previous project management team failed.
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Healthcare Spend and Inventory Management Assessment
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Led a detailed spend and inventory management assessment of the procurement practices of a $300+ Million not for profit healthcare organization. Identified vendors and products to target for increased savings opportunities, and developed senior management and procurement reports to facilitate improved expense monitoring, decision making, and contract negotiating.
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IRA System and Process Consolidation Program
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Structured and directed the PMO for a cross-enterprise, multi-year, and multi-phase $15+ Million IRA process and technology project focused on improving operational effectiveness and preparing this Top 5 bank to be better capitalize on its Retirement strategy. The project’s NPV was over $100 Million and impacted all aspects of the organization (clients, bank and brokerage branches, licensed bankers, FA/SA’s, and Operations).
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Merger Integration Program Management
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Established and led two merger integration Program Management Offices (PMOs) in the Financial Services industry.
- Managed a $40 Million, 200+ person team responsible for integrating a Top 3 Brokerage firm’s products, processes and systems into the merging operations/infrastructure of two Top 10 banks. Drove the resolution of numerous high profile, mission critical issues and decisions. Regularly presented to Bank/Brokerage executive leadership.
- Managed a $25 Million project…Established and led two merger integration Program Management Offices (PMOs) in the Financial Services industry.
- Managed a $40 Million, 200+ person team responsible for integrating a Top 3 Brokerage firm’s products, processes and systems into the merging operations/infrastructure of two Top 10 banks. Drove the resolution of numerous high profile, mission critical issues and decisions. Regularly presented to Bank/Brokerage executive leadership.
- Managed a $25 Million project integration team responsible for a series of Asset Management Account related initiatives that were required to fully integrate products and services of two of largest Brokerage firms in the U.S. Scope of conversion effort: 525k accounts and ~$135Billion in Assets Under Management.
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Sales Organization Transformation
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Managed and guided the implementation of a sales force transformation project in four U.S. sales markets for one of the largest Consumer Products distributors in the world. The program/project included developing and implementing a standard project plan to train, re-tool and equip front line sales associates to increase revenue and customer focus. The project was executed on time and on budget and resulted in profit growth of 11% year over year in selected markets.
More activity by Mike
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Last week, our summer interns visited our corporate office to wrap up their summer with PFG! In an event-filled week, our interns reported what they…
Last week, our summer interns visited our corporate office to wrap up their summer with PFG! In an event-filled week, our interns reported what they…
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I am thrilled to announce our newest team member, Mark Harrison! Mark joins us as a maintenance technician. With a ton of experience and a wealth of…
I am thrilled to announce our newest team member, Mark Harrison! Mark joins us as a maintenance technician. With a ton of experience and a wealth of…
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Drivers at Performance Foodservice, a Performance Food Group company, deliver food to restaurants, hospitals, schools, and more! Can you guess…
Drivers at Performance Foodservice, a Performance Food Group company, deliver food to restaurants, hospitals, schools, and more! Can you guess…
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Patterson Real Estate Advisory Group is pleased to announce its involvement in successfully sourcing the construction financing for the third phase…
Patterson Real Estate Advisory Group is pleased to announce its involvement in successfully sourcing the construction financing for the third phase…
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🎆 Today we celebrate the birth of our nation and the freedoms that define us. As we enjoy fireworks, BBQs, and time with loved ones, let's remember…
🎆 Today we celebrate the birth of our nation and the freedoms that define us. As we enjoy fireworks, BBQs, and time with loved ones, let's remember…
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I’m proud to share that our very own Alex Bombeck is one of the Atlanta Business Chronicle’s 2024 Most Admired CEOs! 👏 Alex continually practices…
I’m proud to share that our very own Alex Bombeck is one of the Atlanta Business Chronicle’s 2024 Most Admired CEOs! 👏 Alex continually practices…
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Wishing everyone a Happy & Safe Independence Day ! #America
Wishing everyone a Happy & Safe Independence Day ! #America
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Congratulations to our very own CMO Matt Klein on being named a finalist of the “CMO of the Year” category of Gartner’s Marketing & Communications…
Congratulations to our very own CMO Matt Klein on being named a finalist of the “CMO of the Year” category of Gartner’s Marketing & Communications…
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Join me in congratulating Rob Sherrell, Managing Director and Global Transformation Lead, on being named a 2024 Top Consultant and "Industry…
Join me in congratulating Rob Sherrell, Managing Director and Global Transformation Lead, on being named a 2024 Top Consultant and "Industry…
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I'm thrilled to announce that I've transitioned into a new role at Owens & Minor as Senior Director, Commercial Operations. Excited to collaborate…
I'm thrilled to announce that I've transitioned into a new role at Owens & Minor as Senior Director, Commercial Operations. Excited to collaborate…
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At No. 84 on the latest Fortune 500 list, PFG remains the highest-ranked Fortune 500 company by revenue in the greater Richmond, VA area and the…
At No. 84 on the latest Fortune 500 list, PFG remains the highest-ranked Fortune 500 company by revenue in the greater Richmond, VA area and the…
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“Stands must be taken. If I am to respect myself I have to search myself for what I believe is right and take a stand on what I find. Otherwise, I…
“Stands must be taken. If I am to respect myself I have to search myself for what I believe is right and take a stand on what I find. Otherwise, I…
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Patterson Real Estate Advisory Group (“Patterson”) is pleased to announce the recent addition of two partners to the firm: Lauren Hanley and Austin…
Patterson Real Estate Advisory Group (“Patterson”) is pleased to announce the recent addition of two partners to the firm: Lauren Hanley and Austin…
Liked by Mike Armour
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Today, we pause to honor the brave men and women who made the ultimate sacrifice in service to our country. As we gather with loved ones, let's…
Today, we pause to honor the brave men and women who made the ultimate sacrifice in service to our country. As we gather with loved ones, let's…
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⭐𝑾𝒆 𝒂𝒓𝒆 𝒑𝒓𝒐𝒖𝒅 𝒕𝒐 𝒂𝒏𝒏𝒐𝒖𝒏𝒄𝒆 𝒐𝒖𝒓 2024 𝑾𝒂𝒔𝒔𝒎𝒆𝒓 𝑺𝒄𝒉𝒐𝒍𝒂𝒓𝒔! ⭐ 🔹𝗗𝗲𝘀𝘁𝗶𝗻𝘆 𝗕𝗶𝗴𝗼𝘀 - 𝗧𝗵𝗼𝗺𝗮𝘀 𝗗𝗮𝗹𝗲…
⭐𝑾𝒆 𝒂𝒓𝒆 𝒑𝒓𝒐𝒖𝒅 𝒕𝒐 𝒂𝒏𝒏𝒐𝒖𝒏𝒄𝒆 𝒐𝒖𝒓 2024 𝑾𝒂𝒔𝒔𝒎𝒆𝒓 𝑺𝒄𝒉𝒐𝒍𝒂𝒓𝒔! ⭐ 🔹𝗗𝗲𝘀𝘁𝗶𝗻𝘆 𝗕𝗶𝗴𝗼𝘀 - 𝗧𝗵𝗼𝗺𝗮𝘀 𝗗𝗮𝗹𝗲…
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