Brandon Knight

Brandon Knight

Las Vegas, Nevada, United States
7K followers 500+ connections

About

CCaaS Strategies to Win Customers!

Activity

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Experience

  • Zoom Graphic

    Zoom

    Las Vegas, Nevada, United States

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    Atlanta Metropolitan Area

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    Austin, Texas Area

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    Austin, Texas Area

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    Tampa/St. Petersburg, Florida Area

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    Tampa/St. Petersburg, Florida Area

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    Tampa/St. Petersburg, Florida Area

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    Tampa/St. Petersburg, Florida Area

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    Tampa/St. Petersburg, Florida Area

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    Middleton, NY

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Licenses & Certifications

Volunteer Experience

  • YMCA Graphic

    Sports Official/Trainer

    YMCA

    - 4 years 4 months

    Children

    I used my experience as a HS Basketball official to train Youth Sports counselors at the YMCA to officiate correctly for their league games. I also volunteered as a youth basketball coach.

  • Hillsborough County Sheriff's Office Graphic

    Volunteer Citizen Patrol

    Hillsborough County Sheriff's Office

    - 11 years 4 months

    Citizens trained by the HCSO to patrol communities and handle non-violent calls to the department. Primary purpose is to be an extra set of eyes and ears to improve quality of life in the community. As well as function as a liaison between citizens of the community and law enforcement.

Publications

Projects

Honors & Awards

  • Channel Influencer Award

    Channel Partners/Channel Futures Online

    Brandon Knight’s latest move in the channel lands him a spot among our 2020 Channel Influencers. Af- ter working on the supplier side as Serenova’s channel chief, he’s returning to the master agent channel as Telarus’ new vice pres- ident of business development for
    contact center.
    Prior to his role at Serenova, Knight ran Intelisys’ contact
    center-as-a-service (CCaaS) practice. As Telarus’ head contact center evangelist, he will specialize in helping Telarus sales partners design…

    Brandon Knight’s latest move in the channel lands him a spot among our 2020 Channel Influencers. Af- ter working on the supplier side as Serenova’s channel chief, he’s returning to the master agent channel as Telarus’ new vice pres- ident of business development for
    contact center.
    Prior to his role at Serenova, Knight ran Intelisys’ contact
    center-as-a-service (CCaaS) practice. As Telarus’ head contact center evangelist, he will specialize in helping Telarus sales partners design, present and close large unified communications and contact center opportunities.
    Knight has more than 25 years of combined experience running contact centers, consulting for contact centers and running contact center practices, and has big plans for accelerating contact center for Telarus. Expect to see huge moves and mega deals during his tenure. —Edward Gately

  • HCSO VCP - Volunteer of the Year

    Hillsborough County Sheriffs Office

    Award received for my work as a Volunteer Citizen Patrol Officer.

  • Best Place to Work

    Milwaukee Journal

    Executive leader in a company that was awarded Best Place to Work by it's employees 2 consecutive years.

  • JD Power Award for Customer Retention & Loyalty

    JD Power & Associates

    Award given to us as "American Personal Communications' (the company Sprint PCS acquired. Received award consecutive times for performance in the Baltimore/Washington Market

Organizations

  • Telarus Inclusion Committee

    Chair

    - Present

    A cross-departmental team of co-workers focused on creating and maintaining a culture of inclusion and diversity.

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