Nicole Quinones

Nicole Quinones

Brooklyn, New York, United States
1K followers 500+ connections

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    Virtual Assistance, Event Coordination, Administrative Assistance, Appointment Scheduling, Customer Service, Executive Administrative Assistance, Invoice Processing, Project Management, and Typing

About

At Stepful, my expertise in office organization and event coordination has led to an…

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Contributions

Activity

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Experience

  • Stepful Graphic

    Stepful

    New York City Metropolitan Area

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    New York City Metropolitan Area

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    New York City Metropolitan Area

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    New York City Metropolitan Area

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    New York, New York

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    New York. New York

Education

Licenses & Certifications

Volunteer Experience

  • Brighter Bites Graphic

    Produce Packer

    Brighter Bites

    - 6 months

    Health

    Actively participated in the preparation and packing of fresh produce, to ensure the quality and freshness of the food.
    Distributed fresh fruits and vegetables to students' families, contributing to their access to nutritious food options.
    Supported the mission of Brighter Bites in promoting healthy eating habits and food security within the local community.

  • Queens Community House Graphic

    Program Support Assistant

    Queens Community House

    - 1 year 1 month

    Social Services

    Assisted Internship Coordinator with entering student applications into SalesForce, ensuring accurate and up-to-date records.
    Logged interactions with students, maintaining a comprehensive log of all communication.
    Created Covid referrals to provide support and resources to students during the pandemic.
    Managing Case Records, which included reviewing and updating student records to ensure data integrity, leading to a 25% reduction in data inaccuracies.
    Completed program assessments…

    Assisted Internship Coordinator with entering student applications into SalesForce, ensuring accurate and up-to-date records.
    Logged interactions with students, maintaining a comprehensive log of all communication.
    Created Covid referrals to provide support and resources to students during the pandemic.
    Managing Case Records, which included reviewing and updating student records to ensure data integrity, leading to a 25% reduction in data inaccuracies.
    Completed program assessments to evaluate the effectiveness of internship programs.
    Conducted Covid assessments to ensure the safety and well-being of students participating in internships during the pandemic.

  • El Puente de Williamsburg, Inc. Graphic

    Program Aide

    El Puente de Williamsburg, Inc.

    - 2 years 5 months

    Children

    Promoted leadership through arts and education for youths and adolescents, contributing to their personal and academic growth at Taylor Wythe Community Center.
    Supervised children in groups and individually, ensuring their safety and well-being during activities.
    Assisted with special events such as field trips and community service projects.
    Supported managers with tasks such as time sheet management, check requests, and hiring documents.
    Recognized for outstanding contributions…

    Promoted leadership through arts and education for youths and adolescents, contributing to their personal and academic growth at Taylor Wythe Community Center.
    Supervised children in groups and individually, ensuring their safety and well-being during activities.
    Assisted with special events such as field trips and community service projects.
    Supported managers with tasks such as time sheet management, check requests, and hiring documents.
    Recognized for outstanding contributions with an appreciation certificate from the Department of Youth and Community Development (DYCD).

Projects

  • Enhanced Onboarding and Operational Efficiency

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    Enhanced Onboarding and Operational Efficiency Project aimed to further improve and streamline the onboarding experiences for small business customers, in addition to enhancing operational efficiencies within LegalZoom. Achieving a 95% customer satisfaction rate and improving operational efficiencies by 20%, driving positive changes within the organization.

  • European Marketing Organization SharePoint Portal

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    The European Marketing Organization SharePoint Portal project aimed to establish a central and organized digital workspace for all departments within the organization, focusing on marketing-related files, webinars, resources, templates, and blog posts. Lead this initiative to improve efficiency and collaboration.

  • Multi-State Union Conference Coordination

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    The Multi-State Union Conference Coordination project aimed to facilitate a series of impactful conferences and meetings across various states for union members and airport organizers. Lead this initiative to ensure successful events that support the protest efforts.

  • Streamlining Operational Processes

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    Challenge: Seamless administrative support to handle diverse managerial needs efficiently.
    Solution: Implemented collaboration tools like MS Teams and SharePoint for streamlined information management and organization.
    Result: Achieved a 30% reduction in data retrieval time and a 20% increase in team productivity through optimized executive calendar management and enhanced communication.

  • Union Office Security Enhancement

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    The Union Office Security Enhancement Project was designed to improve safety and access control at the union office. In my role as Office Manager. Lead this initiative to implement a badge key system to enhance security and access management.

Languages

  • Spanish

    Professional working proficiency

  • English

    Native or bilingual proficiency

  • English

    Native or bilingual proficiency

  • Spanish

    Professional working proficiency

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