Paul Callarman

Assisted a prominent health system with 12 acute facilities and $1.5B in net revenue to revitalize point of service collections and reduce bad debt. Key strategies utilized included assessing current operations, identifying improvement opportunities, roll-out of system-wide training initiative, developing robust metric reporting capabilities, and implementation of new policies and procedures. Efforts contributed to a 60% increase in POS collections. Also responsible for reducing the… Show more

Assisted a prominent health system with 12 acute facilities and $1.5B in net revenue to revitalize point of service collections and reduce bad debt. Key strategies utilized included assessing current operations, identifying improvement opportunities, roll-out of system-wide training initiative, developing robust metric reporting capabilities, and implementation of new policies and procedures. Efforts contributed to a 60% increase in POS collections. Also responsible for reducing the organization's cost to collect by identifying vendor cost reduction opportunities, consolidating services and functions, reducing operating expenses and developing leading practice organizational structures. Show less

Lead initiative for $1.5B Net Revenue Midwest health system with 4 acute facilities and approximately 200 physician clinics to improve point of service collections by identifying improvement opportunities, implementation of Epic system updates, drafting new and revising existing policies, developing and completing training program for approximately 750 hospital and physician clinic staff. Increased cash collections by 26% in first two months.

Assisted a prominent west coast health system with $5 billion in net revenue by providing interim management and ongoing support of process improvement initiatives involving commercial and government billing and collections, third party vendors, customer service, systems/analytics, as well as overall PFS operational strategy. Responsible for the oversight of up to 30 direct reports consisting of temporary staff and health system employees.

Assisted a prominent west coast health system with $5 billion in net revenue recover from an unsuccessful reorganization strategy including consolidation of all facilities into a business office co-op, and implementation of workflow technology resulting in significant reduction of cash flow and deterioration of accounts receivable. Key strategies utilized include the hiring, training, and management of 24 direct reports responsible for cash acceleration and AR cleanup activities. Assisted in… Show more

Assisted a prominent west coast health system with $5 billion in net revenue recover from an unsuccessful reorganization strategy including consolidation of all facilities into a business office co-op, and implementation of workflow technology resulting in significant reduction of cash flow and deterioration of accounts receivable. Key strategies utilized include the hiring, training, and management of 24 direct reports responsible for cash acceleration and AR cleanup activities. Assisted in redeploying work flow technology and redesigning operational structure in effort to stabilize the business operations. Provided interim management and ongoing support of process improvement initiatives involving commercial and government billing and collections, third party vendors, customer service, systems/analytics, as well as overall PFS operational strategy. Efforts contributed to significant clean-up of AR and increased cash collections, as well as stabilized operations for the organization. Show less

Assisted a 600+ bed non-profit, teaching hospital in managing changes to HIM departmental operations that were obstructed by a recent Epic implementation. Assisted in eliminating work queue backlogs, assessing current operations, planning effective improvements and executing a corrective action plan to recover and enhance HIM operations.

Developed project plan and tools to assist a Canadian hospital system by optimizing capacity and inpatient discharge processes, improving patient throughput and overall efficiency of the inpatient stay.