PJ Lusher, PSPO

“I've had the absolute pleasure of working with PJ since his arrival at PowerReviews. During his time in Implementation, he served as someone I could bounce ideas off of, and share knowledge between - he was always willing to help, but also wasn't afraid to ask questions of others if he wanted to understand a new concept. Then, when he moved from the Implementation team to the Product team, I knew what an asset he would be to that organization because his approach to product design wasn't just theoretical - it was based on actual client experience. He used his knowledge from working directly with clients during their onboarding and upgrading to make informed decisions. Additionally, he understood the need for solid infrastructure - not just making flashy new features while ignoring aging internal tools that couldn't scale to support the long-term growth of our customer base. This client-centric approach that focuses on ensuring that the solution was built on a solid foundation that was scalable is what sets him apart from a lot of other product managers I've worked with in my time who would release features no one asked for and solved problems that didn't exist. Instead, because PJ had actually USED our internal tools, he knew where the challenges lay, and took on difficult improvements that, while less attractive on the surface, were absolutely critical to the longevity of the company and its SaaS solution. Anyone who is lucky enough to snag PJ will find themselves with someone who will uncover areas of improvement in their existing systems and will be willing to take them on head-first, as well a well-rounded product manager who has a customer-focused approach to new features and offerings.”

“PJ is an incredible product manager and an even better human being. I've been lucky enough to work with him over the years in various capacities at PowerReviews. In every role he's had here, he has always shown up and demonstrated a strong commitment to doing what's best for the customer and the company. He's an excellent communicator, he can rally a team around a shared vision, and knows how to drive his team forward no matter what. I've loved working with him on a personal note as well, he's been a great colleague who is always willing to talk through tough problems and keep a positive attitude.”