“Working with Priscila as my career coach over the past seven to eight months has been an incredibly rewarding experience. Her expert advice and resources have been essential in my journey within the Customer Success field. Priscila’s profound industry expertise, strategic vision, and leadership skills have guided me through many complex career choices. What sets Priscila apart is her ability to truly understand my career aspirations and offer actionable, empowering advice. Her tailored coaching approach and extensive professional network have significantly contributed to my career growth. Priscila’s deep knowledge of Customer Success and business, along with her exceptional communication and genuine passion for helping others, make her an outstanding mentor. I highly endorse Priscila Fletcher for anyone seeking a knowledgeable and dedicated career coach. She has been a remarkable inspiration and a pivotal figure in my professional development.”
About
👋 I'm a dedicated Customer Success Leader and Coach with over a decade of experience in…
Contributions
Activity
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This is my 2nd year attending the Home Health Care News FUTURE conference and it did not disappoint. My favorite sessions of the week were:…
This is my 2nd year attending the Home Health Care News FUTURE conference and it did not disappoint. My favorite sessions of the week were:…
Liked by Priscila Fletcher
Experience
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Education
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Harvard Business School Online
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Based on the successful completion of three courses in leadership and management.
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This course provides a comprehensive understanding of strategic business opportunities through a value-centric lens.
In essence, the course emphasizes the strategic importance of value creation across various dimensions, providing a roadmap for businesses to thrive and ensure sustained profitability. -
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Power and Influence for Positive Impact is a 6-week, 40-hour online certificate program from Harvard Business School. Power and Influence for Positive Impact explores how power really works and teaches learners to develop their own power to gain influence and make an impact—within their professional relationships, organizations, and society at large.
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Negotiation Mastery is an 8-week, 40-hour online certificate program from Harvard Business School. Negotiation Mastery prepares students to close deals that might otherwise be dead-locked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit and interpersonal techniques for dealing effectively with different bargaining styles and tactics. Negotiation Mastery was developed by leading Harvard…
Negotiation Mastery is an 8-week, 40-hour online certificate program from Harvard Business School. Negotiation Mastery prepares students to close deals that might otherwise be dead-locked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit and interpersonal techniques for dealing effectively with different bargaining styles and tactics. Negotiation Mastery was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning model.
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Created "special technology major" combining film, audio, video, computers and electronics.
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Activities and Societies: Volleyball
Financial Management Services - Colégio Uirapuru - Brazil 🇧🇷
Licenses & Certifications
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Use Canva to Create Desktop and Mobile-friendly Web Pages.
Coursera Project Network
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Volunteer Experience
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Group Lead
CxXchange
- Present 8 months
As the Job Seeker Group Leader, I facilitate a bi-weekly meeting aimed at providing guidance, resources, and support for individuals actively seeking employment. My role involves creating a structured and welcoming environment where participants can share experiences, gain valuable insights, and build essential job search skills.
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Growth Coach
Catalyst Software
- Present 1 year
Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions.
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Production Assistant
Stern Grove Festival Association
- 3 months
Arts and Culture
Manage filming, archiving and editing of Stern Grove Festival summer concerts.
Courses
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Business Writing
Ghotam Writers
Languages
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English, Portuguese and Spanish
Native or bilingual proficiency
Recommendations received
9 people have recommended Priscila
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