Quinne Fokes

“Quinne was on my team for almost two years, and she left a lasting impression with her dedication and user advocacy. I initially hired her for her growth mindset and versatility, and she consistently delivered beyond expectations. Quinne's willingness to support her colleagues, particularly in refining storytelling, writing, and aesthetics in research deliverables, showcased her altruistic and responsible nature. One of Quinne's notable contributions was her introduction of eye tracking to one of our product teams. She displayed resourcefulness and resilience, making a significant impact shortly after she learned the fundamentals of this research method. Additionally, she partnered with me as I polished a proposal for an org-wide UX benchmarking initiative. Thanks to her diligence and expertise, the deck evolved after a series of roadshows and made its way to a company-wide research summit. Quinne's creativity extended beyond research projects; she contributed as a community builder, custom-designing our research org’s Bravo certificates. Her positive influence and dedication were appreciated by everyone.”

“I worked with Quinne Fokes at on our extended team at Meta and found her to be an excellent researcher thanks to her ability to deal with complexity, as well as her dedication, experience and integrity. She is an advocate for the user, and understands that the people problems must be brought to the surface in order to solve the business problems. She drove highly impactful and visible research for the HR intranet portal (1000+ pages) for tools and information, attracting the attention of senior leadership who acknowledged her contribution to moving this major platform project for both desktop and mobile forward. This resulted in not only a more efficient user experience for all employees navigating all aspects of the digital HR environment, and is also expected to save the company 2-4 M due to reduced caseloads for HR agents thanks to an improved design, information architecture, content hierarchy and better wayfinding. She also worked on research to drive improvements for Salesforce integration in order to better serve our sales team, as well as key enhancements to the advertising and business platforms. She works effectively using a range of methodologies and steps up to challenges presented by the complex nature of both technology and team size and dynamics. She delivers timely analysis and reports that include analogies and storytelling to support the insights in a memorable manner. I’ve found her to be supportive of her teammates and managers, highly responsive to stakeholders and unusually effective in working with UX and content designers thanks to her early career in design and design consulting. Her flexibility is evidenced by her willingness to learn new methodologies, solicit feedback, support or lead as needed, and complete both rigorous and scrappy research. She delivers timely analysis and reports that include analogies and storytelling to support the insights in a memorable manner. I’m aware (our team was close knit) that she worked on other projects of which I was not a part with equal aplomb and consistently rose to the challenges presented. ”