“I had the pleasure of working with Rafael at Rollins and I can confidently say that Rafael is a dedicated and talented HR Professional. Rafael is incredibly easy to work with and brings a high level of creativity to every project. Rafael never turns down a request for help and goes above and beyond to support colleagues. Rafael is an involved leader and takes the time to understand the team’s strengths, while working closely with them to achieve common goals. Rafael’s innovative approach to work consistently leads to exceptional results. I highly recommend Rafael!”
About
With +7 years of experience in human resources and project management, I am a process…
Contributions
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How can you make sure employees feel valued during exit interviews?
By being genuine, supportive and respectful. Always maintaining a positive relationship with the candidate. Also, and very important, avoid interrumptions and show genuine interest in what they have to say. Lastly, encouraging candidates to share positive experiences will help set a good tone all the way to the end.
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How can you make your interviewee feel comfortable during the STAR method interview?
First of all, it would be helpful for interviewers to understand how nervous an interviewee could be. By using structured questions, you can guide the interviewee to provide comprehensive and well-organized responses in the format (STAR or not STAR), to help evaluate experiences clearly. Also, it doesn't hurt to ask for specific details, that way it will also help the interviewee remember the examples even better.
Activity
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I had a fantastic first experience at the annual Boys & Girls Clubs of America Keystone Conference, held in downtown Atlanta, GA. Thousands of teen…
I had a fantastic first experience at the annual Boys & Girls Clubs of America Keystone Conference, held in downtown Atlanta, GA. Thousands of teen…
Liked by Rafael Ponce de León
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Customer satisfaction is a top priority for us at Fox! We strive to get it right, and work closely with our customers to make sure that they have…
Customer satisfaction is a top priority for us at Fox! We strive to get it right, and work closely with our customers to make sure that they have…
Liked by Rafael Ponce de León
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We are proud to announce that Delta has been named to PEOPLE's 2024 Companies that Care List. Our deep care that our Delta family shows for each…
We are proud to announce that Delta has been named to PEOPLE's 2024 Companies that Care List. Our deep care that our Delta family shows for each…
Liked by Rafael Ponce de León
Experience
Education
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Le Cordon Bleu Perú
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Activities and Societies: Valedictorian – Recommended by school to represent them in competitions and hotels
International cooking school with a degree in Pastry and Bakery Technician - Learned methods in modern bakery and pastry, including cake decoration for children, weddings, fondant, etc. Training of advanced techniques in all areas of pastry and bakery
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GPA 3.75 – Distance Learning – 2 years of Professional English (Writing and Speaking)
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Activities and Societies: GPA 3.75 – Distance Learning - Two years of Professional English (Writing and Speaking)
Licenses & Certifications
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Critical Links in Protecting Children in Georgia
Pro Solutions Training
IssuedCredential ID TG-ASO-2108 / 881364-5372579 -
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Volunteer Experience
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Volunteer
Making Strides against Breast Cancer
- 1 year 5 months
Health
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English Second Language Teacher
LaAmistad, Inc.
- 11 months
Education
LaAmistad, which simply means “the friendship”, is the premier organization serving Latinos in Atlanta, GA. With nurturing environment, rooted in a fundamental belief in the power of friendships and relationships, they foster academic excellence and help the students, parents and families to achieve a better quality of life.
I support the English for Successful Living classes - to change lives and impact the community. These are open to anyone in the Atlanta community that wants to…LaAmistad, which simply means “the friendship”, is the premier organization serving Latinos in Atlanta, GA. With nurturing environment, rooted in a fundamental belief in the power of friendships and relationships, they foster academic excellence and help the students, parents and families to achieve a better quality of life.
I support the English for Successful Living classes - to change lives and impact the community. These are open to anyone in the Atlanta community that wants to learn English regardless of origin. The program requires the ability to work with adult students of different cultural and ethnic backgrounds, abilities, and skills.
Honors & Awards
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Valedictorian - Class 2010
Le Cordon Bleu
Languages
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English
Full professional proficiency
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Spanish
Native or bilingual proficiency
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French
Professional working proficiency
Recommendations received
8 people have recommended Rafael
Join now to viewMore activity by Rafael
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Back in the Orkin studio today, and the excitement is building as we tape our next big campaign! While it wasn’t quite the perspiration sensation as…
Back in the Orkin studio today, and the excitement is building as we tape our next big campaign! While it wasn’t quite the perspiration sensation as…
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Once pests decide to make your home and yard their own, they are not easy to get rid of. Many thanks to our Fox team across the U.S. for giving our…
Once pests decide to make your home and yard their own, they are not easy to get rid of. Many thanks to our Fox team across the U.S. for giving our…
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It’s an honor to welcome the students of Cristo Rey Atlanta Jesuit High School to the Rollins, Inc. and Orkin family!! We are all excited for your…
It’s an honor to welcome the students of Cristo Rey Atlanta Jesuit High School to the Rollins, Inc. and Orkin family!! We are all excited for your…
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Western Fumigation had a GREAT day at the @NewJerseyPestMamagementAssociation’s 75th #Clambake&Tradeshow! Congrats NJPMA for another phenomenal…
Western Fumigation had a GREAT day at the @NewJerseyPestMamagementAssociation’s 75th #Clambake&Tradeshow! Congrats NJPMA for another phenomenal…
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"Great attitude, worked steadily and efficiently, had a warm smile and gave us good follow up instructions." These are the words that one of our…
"Great attitude, worked steadily and efficiently, had a warm smile and gave us good follow up instructions." These are the words that one of our…
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