“In the short time I’ve known Dennis, I’ve learned a thing or two from co-teaching the Management Coaching and Team Building classes throughout the U.S. Dennis is very passionate about his work. He is proactive in helping students with questions based on his knowledge from reading books and frequently uses quotes to get his point across. I admire Dennis for his professionalism and sharing the same interest in helping students get the most out of the classes we teach.”
About
Sergent Results Group was founded in 2000 and offers professional coaching, consulting…
Experience
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Education
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Michigan State University - Eli Broad College of Business
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Activities and Societies: Michigan State University - Eli Broad Graduate School of Management, Executive Development Programs - Process Management Certificate Series - June 2005 - Process Value Analysis - June 2005 - Facilitating High Performance Virtual Teams - June 2005 - Emerging Role of the Process Manager - December 2004 - Using The Balanced Scorecard - October 2004 - Process Mapping - September 2004 - Six Sigma Leadership - December 2003
Michigan State University - Eli Broad Graduate School of Management, Executive Development Programs
- Process Management Certificate Series - June 2005
- Process Value Analysis - June 2005
- Facilitating High Performance Virtual Teams - June 2005
- Emerging Role of the Process Manager - December 2004
- Using The Balanced Scorecard - October 2004
- Process Mapping - September 2004
- Six Sigma Leadership - December 2003 -
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Activities and Societies: Lean Green Belt Certification program through the Pawley Institute and the Michigan Lean Consortium
Culminated in a project and presentation of a Lean Value Stream Mapping tool for Lean Assessments at a financial services firm, a manufacturer and a community park district.
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Activities and Societies: University of Michigan Business School - Executive Education Center - Corporate Performance Measurement - October 2000
Ray Reilly led an exceptional study of the best knowledge about measuring what was really important. He and the program are "top shelf".
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Activities and Societies: Community Relations Teams, Volunteer Speakers Bureau, Economic Development Teams, McKinsey Executive Panel Member, Harvard Business Review Advisory Board Member
Extensive Bell System management and leadership training and experience; including Central Office Maintenance Management Initial Training, Management Induction Workshop, PRAXIS Performance Analysis, Advanced Labor Relations, Leadership 1)Engagement, 2)Coaching, 3)Employee Relations, 4) Operations and other topics
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Activities and Societies: Communication & Change Public Relations Techniques Cultures of The World Marketing Principles Collective Bargaining and Labor Law Industrial/Organizational Psychology Group Dynamics Organizational Dynamics Business Ethics
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Licenses & Certifications
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Achieve Global / Zenger Miller - Facilitation For Results
Achieve Global
Issued
Volunteer Experience
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"Tail Twister", and Lions Club Fund Raising Chair
Midland Michigan Lions Club
- 2 years 4 months
Health
Raising funds to further the mission of helping prevent and treat blindness through monthly member engagement at meetings, and quarterly light bulb sales, candy sales and white cane fund raising events.
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Vocational Advisory Board
Midland Public Schools
- 5 years 9 months
Education
Advisory role to Midland School District on vocational opportunities to graduates who may wish to work in electronics or computer based fields that do not have four year programs at universities.
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Ameritech Volunteer Coordinator
Northern Illinois Food Bank
- 5 years 2 months
Health
Coordinated volunteers from Ameritech to meet monthly at Northern Illinois Food Bank and supervise the designated tasks such as food item sorting, cleaning, labeling and general preparation to distribute from warehouse to a network of smaller food banks. Helped lower the cost per meal served, allowing the NIFB to serve more meals and more people who were on public assistance or among the working poor.
Organizations
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Michigan Lean Consortium
Chairman of the Board of Directors
- Present
Recommendations received
17 people have recommended Dennis
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