Shail Khiyara

Businesses are eager to implement intelligent automation platforms to access a massive trove of data and complete hundreds of hours of manual tasks quickly, but there are concerns about data privacy and protection. Dr Ed Challis - General Manager at Re:infer, Shail Khiyara - Founder of VOCAL, Rob Enslin - CEO of UiPath & Nance Hauge, Chief People Officer at Automation Anywhere discuss the use of natural language processing algorithms that can outperform human baselines and the use of no-code… Show more

Businesses are eager to implement intelligent automation platforms to access a massive trove of data and complete hundreds of hours of manual tasks quickly, but there are concerns about data privacy and protection. Dr Ed Challis - General Manager at Re:infer, Shail Khiyara - Founder of VOCAL, Rob Enslin - CEO of UiPath & Nance Hauge, Chief People Officer at Automation Anywhere discuss the use of natural language processing algorithms that can outperform human baselines and the use of no-code software tools to enable automation in SMEs without technical skills. However, concerns about the ethical implications of automation technology moving too fast for organizations to keep up with are raised. Show less

Automation optimization solutions are emerging to address the limitations of automation orchestrators and improve automation management. Currently, nearly 40% of the approximately 40,000 customers using robotic process automation (RPA) are deploying a multi-vendor strategy, but the high cost and integration challenges of orchestrators have limited their capabilities and benefits. Automation optimization solutions offer support, automation management capabilities and self-recovery options, and… Show more

Automation optimization solutions are emerging to address the limitations of automation orchestrators and improve automation management. Currently, nearly 40% of the approximately 40,000 customers using robotic process automation (RPA) are deploying a multi-vendor strategy, but the high cost and integration challenges of orchestrators have limited their capabilities and benefits. Automation optimization solutions offer support, automation management capabilities and self-recovery options, and can integrate multiple automation vendors into a single platform to streamline management and improve efficiency. Show less

The promises of process automation - uniting disparate systems and accessing a massive trove of data - have not yet been fulfilled. A focus on end-to-end automation capabilities that drive outcomes such as innovation and business resiliency is necessary, and requires a consideration of enterprise DNA and the integration of various automation technologies. The "automation DNA" of process automation platforms dictates customer outcomes and a tech- and service-led approach to digital… Show more

The promises of process automation - uniting disparate systems and accessing a massive trove of data - have not yet been fulfilled. A focus on end-to-end automation capabilities that drive outcomes such as innovation and business resiliency is necessary, and requires a consideration of enterprise DNA and the integration of various automation technologies. The "automation DNA" of process automation platforms dictates customer outcomes and a tech- and service-led approach to digital transformation is not sufficient. Show less

Shail Khiyara discusses the importance of understanding the value of automation in business, as well as the elements required for a successful automation program. He suggests that scale is often misused in reference to automation, and that a better measure is "automation value," which includes components such as a champion to lead the program, effective process selection, usage and utilization rates, synergy between business and IT, and governance and orchestration. Khiyara also advises… Show more

Shail Khiyara discusses the importance of understanding the value of automation in business, as well as the elements required for a successful automation program. He suggests that scale is often misused in reference to automation, and that a better measure is "automation value," which includes components such as a champion to lead the program, effective process selection, usage and utilization rates, synergy between business and IT, and governance and orchestration. Khiyara also advises considering the customer's perspective and aligning automation with the overall business strategy. Show less

1.8 billion people around the world don’t have access to safe water and 2.4 billion (32% of the world’s population) lack access to adequate sanitation. Women and children spend more than 4 hours walking for water each day, and more than 840,000 people die each year from water-related disease. 500,000 children die from drinking contaminated water. Until everyone has access to safe and reliable drinking water, the death toll will continue to rise. But is the global water crisis bigger than public… Show more

1.8 billion people around the world don’t have access to safe water and 2.4 billion (32% of the world’s population) lack access to adequate sanitation. Women and children spend more than 4 hours walking for water each day, and more than 840,000 people die each year from water-related disease. 500,000 children die from drinking contaminated water. Until everyone has access to safe and reliable drinking water, the death toll will continue to rise. But is the global water crisis bigger than public health? Show less

A fad is an intense and widely shared enthusiasm for something that can fade with passage of time. Marketing is dead has spawned a host of articles, often construed as ‘fad’ in the current times.

For example, one where a new concept is introduced that will kill every other means of marketing. Or one where there is an argument against the point that one ‘kind’ of marketing is dead while really just building the case for the initial article.

Leaders must adapt their organizations to maintain excellent performance in the face of intensifying competitive pressures. Unfortunately, few can. Research shows that only a third of excellent companies stay that way in the long run and even fewer are successful at executing change.

There is a sea change underway in the role of the Chief Financial Officer. Economic uncertainty, increased regulatory and compliance requirements,and ongoing investor scrutiny have contributed
to a growing mandate for today’s CFO. This article examines how CFOs are leveraging Revenue Management Cloud solutions to maximize their organizations growth. http://bit.ly/WideningResponsibilityofTodaysCFO

- Marketing should now be defined a verb rather than a noun.
- Marketers need to perform like conductors of an orchestra, coaxing the best performance from their teams.
- A vision without execution is an hallucination.

The term innovation as a label has been increasing in use for many decades. Similar to past business trends in quality, strategy, project management, six sigma, lean, and agile, innovation has become a corporate boardroom topic. Unlike past trends, innovation is being used to predict (hope for) a result instead of describe an outcome. Calling an idea, invention, prototype, pilot, or new product an innovation is an exercise in spin. More critically, it causes confusion and costly disruption to… Show more

The term innovation as a label has been increasing in use for many decades. Similar to past business trends in quality, strategy, project management, six sigma, lean, and agile, innovation has become a corporate boardroom topic. Unlike past trends, innovation is being used to predict (hope for) a result instead of describe an outcome. Calling an idea, invention, prototype, pilot, or new product an innovation is an exercise in spin. More critically, it causes confusion and costly disruption to business objectives and long-term success.

Innovation Is a Result, Not a Prediction
Innovation Is a Continuum
Peel Off the Label. Let’s unlabel innovation and start paying attention to usefulness and value.


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Chance, or luck, is a complex concept. Is the Mona Lisa beloved because it truly is exceptional or because other non-artistic factors?

- Why some Customer Success models work and others pose challenges?
- What are savvy investors looking for in your growth equation?
- What is the single function in your organization that can double or triple your existing business ?
- 'Push' vs 'Earned right' with customers.

- Why innovation is a birthright and lifeblood of organizations? Why should a company that is already market leader embrace innovation?
- How does the economy, as well as, rewards, incentives, and gamification impact innovation?
- How do you essentially galvanize an entire organization around innovation?
- The taxonomy of innovation within an enterprise.

Great insights from a moderated conversation with United Health Group, Boeing Credit Union & Cambia Health.

Is employee engagement a Shakespearean Much Ado About Nothing? Not really.
It is, however, a panacea for business. In boardrooms across North America, executives extoll the need to be innovative in today’s fluctuating marketplace. Innovation is a basic human skill — it’s intrinsic, business contextual, and relevant; a core catalyst for engagement.

When we think of creativity & innovation, it’s typical to think about emerging technologies, SaaS, Cloud, enterprise software, biosciences, wearable technologies, etc. and the resulting impact on the user. Standout examples include Apple iTunes’ impact on the way consumers buy and store music.

Innovation is driving growth in the private sector. But there’s another market ripe for innovation that’s often overlooked. While creativity & innovation is often used in the public and private… Show more

When we think of creativity & innovation, it’s typical to think about emerging technologies, SaaS, Cloud, enterprise software, biosciences, wearable technologies, etc. and the resulting impact on the user. Standout examples include Apple iTunes’ impact on the way consumers buy and store music.

Innovation is driving growth in the private sector. But there’s another market ripe for innovation that’s often overlooked. While creativity & innovation is often used in the public and private sector, it is often neglected in humanitarian work. Show less

As competitive pressures rise and as business leaders demand a more agile, innovative and engaged organization, how can you find the right ideas to drive growth? The answer lies in not just another social software investment, finding the best platforms and mechanisms to unleash the creativity and ideas of employees to build an innovative culture and drive engagement. Tips on how to make ideas and innovation count....

Does Innovation pay-off? Is it more than just assigning an Innovation budget?

What can Talent Intelligence do for you?
There are more openings in retail, professional services and health care, according to Taleo's Shail Khiyara, who talks about where the job market is getting competitive, and what makes for a good candidate these days. Stacey Delo reports.

"As organizations go through evolutionary change, often growth induced, it becomes increasingly critical to unify various divisions, and marketing plays a key role in that,” he says. “We should define marketing as a verb rather than a noun, since marketing needs to be ambidextrous – a ROI driver, not a cost driver.” - Page 48

How social media is creating insights to filter through the deluge of job applications and helping organizations find the right candidates.

HR is under pressure to build and monitor the talent pool, not just hire, promote, and fire. IT should be in on the job. One of the biggest game changers provided by this new generation of talent management systems is the ability to provide analysis into more aspects of a company's talent pool. "Line-of-business executives and CEOs are realizing that they know a lot about their property, plant, and equipment, but they don't know a whole lot about their people," says Shail Khiyara, Taleo's… Show more

HR is under pressure to build and monitor the talent pool, not just hire, promote, and fire. IT should be in on the job. One of the biggest game changers provided by this new generation of talent management systems is the ability to provide analysis into more aspects of a company's talent pool. "Line-of-business executives and CEOs are realizing that they know a lot about their property, plant, and equipment, but they don't know a whole lot about their people," says Shail Khiyara, Taleo's chief marketing officer. Show less

The promises of process automation - uniting disparate systems and accessing a massive trove of data - have not yet been fulfilled. A focus on end-to-end automation capabilities that drive outcomes such as innovation and business resiliency is necessary, and requires a consideration of enterprise DNA and the integration of various automation technologies. The "automation DNA" of process automation platforms dictates customer outcomes and a tech- and service-led approach to digital… Show more

The promises of process automation - uniting disparate systems and accessing a massive trove of data - have not yet been fulfilled. A focus on end-to-end automation capabilities that drive outcomes such as innovation and business resiliency is necessary, and requires a consideration of enterprise DNA and the integration of various automation technologies. The "automation DNA" of process automation platforms dictates customer outcomes and a tech- and service-led approach to digital transformation is not sufficient. Show less