“Steven is one of the most intelligent and driven people I’ve ever had the pleasure of working with. He was pursuing an MBA while we worked on multiple projects together. You wouldn't have known unless someone told you. His broad skill set is only surpassed by his thirst for learning and humble attitude. I could always count on Steven, and his sound decision making. He was steadfast to a point that it was like always having an executive in every conversation. I expect he’ll be just that very soon. Zendesk has had a lot of success, and they've had a lot of great people contribute to those successes. Steven is at the top of that list.”
Steven Yan
San Francisco, California, United States
3K followers
500+ connections
San Francisco, California, United States
3K followers
500+ connections
Activity
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About a decade ago, Pradeepta Dash and I worked with a great team to create LinkedIn Messaging. It’s hard to believe now, but back then, real-time…
About a decade ago, Pradeepta Dash and I worked with a great team to create LinkedIn Messaging. It’s hard to believe now, but back then, real-time…
Liked by Steven Yan
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One thing I'm pretty sure AI can't do, yet: experience rebuilding a fixer upper, on a tight budget, in your (very few) off hours, in 119* heat, 45…
One thing I'm pretty sure AI can't do, yet: experience rebuilding a fixer upper, on a tight budget, in your (very few) off hours, in 119* heat, 45…
Liked by Steven Yan
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I'm thrilled to share that we've officially expanded our Salesforce integration at Ironclad! 🎉 This journey has been incredibly rewarding, and I’m…
I'm thrilled to share that we've officially expanded our Salesforce integration at Ironclad! 🎉 This journey has been incredibly rewarding, and I’m…
Liked by Steven Yan
Experience
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Education
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Activities and Societies: Residential Advisor (August 2001 - May 2002)
Graduated with Distinction
Patents
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Suggestive input systems, methods and applications for data rule creation
Issued US 9,910,931
The present application describes a method for improving user experience with filtering information. A free text entry is received on a user interface of a computer. A navigation key entry is also received on the user interface. Next, it is determined whether the free text entry fulfills criteria for a field input. Further, information is filtered based upon the fulfilled field criteria and the received navigation key entry. The application also is directed to a system for improving user…
The present application describes a method for improving user experience with filtering information. A free text entry is received on a user interface of a computer. A navigation key entry is also received on the user interface. Next, it is determined whether the free text entry fulfills criteria for a field input. Further, information is filtered based upon the fulfilled field criteria and the received navigation key entry. The application also is directed to a system for improving user experience on an electronic device.
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Techniques for customer relationship management
Issued US 9,172,807
Techniques for improving customer relationship management are disclosed. The techniques may be realized via a call processing system that may efficiently rout an incoming call to an agent of a call center. Also, the call processing system may provision a telephone number to a web-based help desk call center. Further, the call processing system may include a communication framework enabling a communication between a plurality of browser windows and a local storage medium.
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Projects
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Link-SF
- Present
Link-SF is a mobile optimized site which connects users with social service resources around them in San Francisco. Using categories such as food, shelter. medical care, technology access, and hygiene services. This comprehensive database service will work to assist users in finding services, streamline referrals for service providers, and allow everyday users to connect those in need with services nearby.
Link-SF was featured on Buzzfeed in "25 Free Apps That Are Making The World A…Link-SF is a mobile optimized site which connects users with social service resources around them in San Francisco. Using categories such as food, shelter. medical care, technology access, and hygiene services. This comprehensive database service will work to assist users in finding services, streamline referrals for service providers, and allow everyday users to connect those in need with services nearby.
Link-SF was featured on Buzzfeed in "25 Free Apps That Are Making The World A Better Place": http://www.buzzfeed.com/jessicaprobus/free-apps-that-are-making-the-world-a-better-placeOther creators -
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Haas@Work - Applied Innovation Consulting
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Applied structured innovation processes to develop new product concepts for a major CPG client in the United States. The company is now exploring implementation of several concepts that were recommended.
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Organizations
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Bay Area Dragons Dragonboat Racing Team
Head Coach
-Manage and develop individual and team training programs for a 60-member competitive dragon boat racing team; coached team to a top 10 finish at the 2008 Club Crew World Championships in Penang, Malaysia.
Recommendations received
9 people have recommended Steven
Join now to viewMore activity by Steven
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After almost 6 years working in the digital contracting world, it is bittersweet to announce that Friday is my last day at Ironclad. As I've been…
After almost 6 years working in the digital contracting world, it is bittersweet to announce that Friday is my last day at Ironclad. As I've been…
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Excited to share that I had the privilege of being interviewed by Bloomberg’s Caroline Hyde and Edward Ludlow! 🎙️ During our conversation, we…
Excited to share that I had the privilege of being interviewed by Bloomberg’s Caroline Hyde and Edward Ludlow! 🎙️ During our conversation, we…
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Today we announced a bunch of new features and a brand new product (!) at #Config2024 that nod to the future we’re building at Figma where anyone can…
Today we announced a bunch of new features and a brand new product (!) at #Config2024 that nod to the future we’re building at Figma where anyone can…
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One chapter ends, and another begins... As some may know, I've recently moved on from my role at Ironclad. I'm immensely proud of the GTM Operations…
One chapter ends, and another begins... As some may know, I've recently moved on from my role at Ironclad. I'm immensely proud of the GTM Operations…
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Cannes Lions International Festival of Creativity is a cocktail blend of technology, artistry, and entertainment. One thing is very clear: the…
Cannes Lions International Festival of Creativity is a cocktail blend of technology, artistry, and entertainment. One thing is very clear: the…
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I am super excited to join the Sigma Computing team! I was drawn to Sigma because of the brilliant people, the opportunity to build, and the…
I am super excited to join the Sigma Computing team! I was drawn to Sigma because of the brilliant people, the opportunity to build, and the…
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When I embarked on my sabbatical, I wanted my next job to be with a mission-driven company that values innovation, collaboration, and working with…
When I embarked on my sabbatical, I wanted my next job to be with a mission-driven company that values innovation, collaboration, and working with…
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We just wrapped up our June meetup with Anish Acharya and Zach Abrams as our guest speakers. Venture capital and founding a company are two options…
We just wrapped up our June meetup with Anish Acharya and Zach Abrams as our guest speakers. Venture capital and founding a company are two options…
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In the day to day at Arcade, I tend to very focused on sales and product. I see the formula for being a successful business as quite simple: build…
In the day to day at Arcade, I tend to very focused on sales and product. I see the formula for being a successful business as quite simple: build…
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