Suraj Srinivasan

In a research study at four Fortune 500 companies, when managers were asked about their teams’ work, on average they either did not know or could not remember 60% of the work their teams do. This is a major problem because it can lead to unrealistic digital transformation targets and the poor allocation of resources. But in the same study, machine learning tools were able to bridge the gap between manager intuition and reality. The study showed that employing ML algorithms reduced the average… Show more

In a research study at four Fortune 500 companies, when managers were asked about their teams’ work, on average they either did not know or could not remember 60% of the work their teams do. This is a major problem because it can lead to unrealistic digital transformation targets and the poor allocation of resources. But in the same study, machine learning tools were able to bridge the gap between manager intuition and reality. The study showed that employing ML algorithms reduced the average work-recall gap from ~60% to 24%. Managers should roll out such ML tools but take steps to ensure employees don’t feel surveilled — they can anonymize and aggregate data, and communicate openly with employees about what they are measuring and what they hope to achieve. Show less

How corporations govern themselves has become a matter of broad public interest in recent decades. Amid this many commentators and experts still disagree on such basic matters as the purpose of the corporation, the role of corporate boards of directors, the rights of shareholders, and the proper way to measure corporate performance. The issue of how shareholder interests should be considered in corporate decision making is particularly contentious. This article is a resource for understanding… Show more

How corporations govern themselves has become a matter of broad public interest in recent decades. Amid this many commentators and experts still disagree on such basic matters as the purpose of the corporation, the role of corporate boards of directors, the rights of shareholders, and the proper way to measure corporate performance. The issue of how shareholder interests should be considered in corporate decision making is particularly contentious. This article is a resource for understanding today’s key debates around governance and identifying the main areas in which changes are being called for. Many readers are grappling with these questions now or may have to address in the near future; in any case, the debates are sure to affect how business operates across the globe. Show less