About
I'm the CEO of NeuraFlash, an exciting and thriving AI focused Salesforce and Amazon Web…
Articles by T. Brett
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Guess What? Your Contact Forms Are Dead. Here's Why You Need A Salesforce Einstein Bot!
Guess What? Your Contact Forms Are Dead. Here's Why You Need A Salesforce Einstein Bot!
By T. Brett Chisholm
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SALESFORCE SERVICE CLOUD "BEST PRACTICES"
SALESFORCE SERVICE CLOUD "BEST PRACTICES"
By T. Brett Chisholm
Activity
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I have the honor of riding with my fellow PVH associates at Peloton Studios in honor of the late Chris Valenti and raising funds for the Ali Forney…
I have the honor of riding with my fellow PVH associates at Peloton Studios in honor of the late Chris Valenti and raising funds for the Ali Forney…
Liked by T. Brett Chisholm
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To all our Nuance friends affected by last week’s Microsoft layoff,I have been through this, and in fact, every Surge executive has faced something…
To all our Nuance friends affected by last week’s Microsoft layoff,I have been through this, and in fact, every Surge executive has faced something…
Liked by T. Brett Chisholm
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I am excited to work with Tquila as an Advisor (aka. Business Partner) to their investment fund. Tquila has a great history of investing in early…
I am excited to work with Tquila as an Advisor (aka. Business Partner) to their investment fund. Tquila has a great history of investing in early…
Liked by T. Brett Chisholm
Experience
Education
Volunteer Experience
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Guardian
Child and Family Services of Massachusetts
- Present 12 years 7 months
Children
My wife and three young children welcome foster children from the Boston area into our home. We try to bring structure, safety, love and guidance to little children awaiting permanent placement.
Patents
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Call center SMS-MMS language router
Issued US 10,360,309
(EN)A method and system enables language translation and routing of Person-to-Person (P2P) messages. Customer messages are diverted to various alternate destinations in an enterprise based on the language of the messages. Enterprise alternate destinations include language capable call center customer service representatives (CSRs), language specialized call centers, and personnel in various departments in an enterprise having language skills. The CSRs and other personnel can communicate through…
(EN)A method and system enables language translation and routing of Person-to-Person (P2P) messages. Customer messages are diverted to various alternate destinations in an enterprise based on the language of the messages. Enterprise alternate destinations include language capable call center customer service representatives (CSRs), language specialized call centers, and personnel in various departments in an enterprise having language skills. The CSRs and other personnel can communicate through the call centers or using data enabled devices. Information collected from the messages can be used to determine the appropriate destination.
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It's bittersweet to announce my departure from Milan Laser after such a rewarding journey. Working alongside a dedicated and genuine team has been an…
It's bittersweet to announce my departure from Milan Laser after such a rewarding journey. Working alongside a dedicated and genuine team has been an…
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After 35 wonderful years, I have decided to retire and spend more time with my family. It has been an incredible journey watching USAA grow and…
After 35 wonderful years, I have decided to retire and spend more time with my family. It has been an incredible journey watching USAA grow and…
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It's my 4th one 😀 I'm happy to announce that I've successfully obtained the Service Cloud Consultant certification! I want to thank NeuraFlash for…
It's my 4th one 😀 I'm happy to announce that I've successfully obtained the Service Cloud Consultant certification! I want to thank NeuraFlash for…
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🎆 Happy 4th of July from NeuraFlash! 🇺🇸
🎆 Happy 4th of July from NeuraFlash! 🇺🇸
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Without insight into sales cycles, it's tough to predict customer needs and suggest the right services. Join us July 17 and learn how integrating…
Without insight into sales cycles, it's tough to predict customer needs and suggest the right services. Join us July 17 and learn how integrating…
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We were proud to sponsor Salesforce Service AI Day at Salesforce Tower Toronto a few weeks ago. It was fantastic to connect with customers, helping…
We were proud to sponsor Salesforce Service AI Day at Salesforce Tower Toronto a few weeks ago. It was fantastic to connect with customers, helping…
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“We are honored to receive the MuleSoft Partner of the Year, Rising Star award. This recognition underscores NeuraFlash's dedication to establishing…
“We are honored to receive the MuleSoft Partner of the Year, Rising Star award. This recognition underscores NeuraFlash's dedication to establishing…
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🚀 NeuraFlash is proud to launch Inspect AI, our latest innovation powered by Salesforce Field Service & the Einstein Trust Layer. ✨Watch now to…
🚀 NeuraFlash is proud to launch Inspect AI, our latest innovation powered by Salesforce Field Service & the Einstein Trust Layer. ✨Watch now to…
Liked by T. Brett Chisholm
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As a leading partner of Salesforce and Amazon Web Services (AWS), and the top partner for Service Cloud Voice, NeuraFlash is thrilled to host an…
As a leading partner of Salesforce and Amazon Web Services (AWS), and the top partner for Service Cloud Voice, NeuraFlash is thrilled to host an…
Liked by T. Brett Chisholm
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As a leading partner of Salesforce and Amazon Web Services (AWS), and the top partner for Service Cloud Voice, NeuraFlash is thrilled to host an…
As a leading partner of Salesforce and Amazon Web Services (AWS), and the top partner for Service Cloud Voice, NeuraFlash is thrilled to host an…
Shared by T. Brett Chisholm
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Congratulations to NeuraFlash for the MuleSoft Partner of the Year - Rising Star Award!
Congratulations to NeuraFlash for the MuleSoft Partner of the Year - Rising Star Award!
Liked by T. Brett Chisholm
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