“Nick is a true professional and goes above and beyond his job responsibilities. His ability to create experiences for his team and guests alike is a true art and also a great person all around. ”
About
Nicholas Steven Manca is a proven, highly respected, multi-disciplined hospitality…
Contributions
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How can you ensure consistency and quality in service operations leadership?
Empower your staff and engage with your guests. The more trust you put into your staff and empower them, the more they will want to work for you and follow your lead. When it comes down to the guest, it’s all about being present. Constant table touching, shaking hands, and exchanging information. Customer Relationship Management This is key. It would help if you had a sound system in place where you have a close reach to your customers. Following up Make sure you’re following up with everyone. That goes a long way.
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What do you do if your hospitality brand lacks differentiation in a competitive market?
Do some market research on all of your competitors. Identify what they are doing well and figure out how you can do it better. Input new systems in place and see the results. Remember, the hospitality business, especially nightlife, is constantly changing. It would help if you stay updated on the latest trends & technology. What worked for you the last few years might no longer work. Identify these issues before they become more significant issues.
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You’re working in a fast-paced environment. How can you keep your stress levels under control?
Stop thinking stress is terrible for you when it’s good for you. The more stress you can handle, the more successful you’ll be. Look at stressful situations as challenges that, once you overcome them, will make you a better professional.
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You're working long hours in a hospitality career. How can you manage your stress levels?
In my 10-plus years of experience, I’ve realized that stress will happen. It’s inevitable. The way to deal with stress is to make sure you’re managing your time wisely, plus making time for yourself outside of your work world. Prioritizing is also going to help you stay stress-free.
Activity
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The future of entertainment is crystal clear 👇 Live experiences. In an age where we are glued to our screens, we all crave something…
The future of entertainment is crystal clear 👇 Live experiences. In an age where we are glued to our screens, we all crave something…
Liked by Nick Steven Manca
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Baja Beach Club 2024 Behind the Scenes: Back of House This is raw, organic, behind-the-scenes footage of putting on a VIP Experience at a music…
Baja Beach Club 2024 Behind the Scenes: Back of House This is raw, organic, behind-the-scenes footage of putting on a VIP Experience at a music…
Shared by Nick Steven Manca
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Hospitality 101 When dealing with high-net-worth and famous individuals, do not treat them like celebrities because they will treat you like fans.…
Hospitality 101 When dealing with high-net-worth and famous individuals, do not treat them like celebrities because they will treat you like fans.…
Liked by Nick Steven Manca
Experience
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Publications
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Nick M of E11EVEN talks superbowl, Nightlife Strategies.
Social Blackbook
See publicationNick Manca is a character. He is driven. He carries himself in a way where his demeanor demands respect, but he sends the respect right back to you. Following his social media is refreshing and it always feels genuine. You get a sense that he truly looks out for those around him. Never negative, comical, entertaining and motivating, you feel that E11even picked an amazing individual to help grow with the brand. If you come to Miami and want to step foot into one of the most amazing, energizing,…
Nick Manca is a character. He is driven. He carries himself in a way where his demeanor demands respect, but he sends the respect right back to you. Following his social media is refreshing and it always feels genuine. You get a sense that he truly looks out for those around him. Never negative, comical, entertaining and motivating, you feel that E11even picked an amazing individual to help grow with the brand. If you come to Miami and want to step foot into one of the most amazing, energizing, mind-blowing establishments in the world… Nick is your guy. Ever since I took the time to learn his name, shake his hand, and greet him with respect my experience in this venue has never been the same. I feel at home when I walk through that far left door, just above the VIP podium. I am excited to share my stories of long nights and recommend this experience to anyone who expresses curiosity.
So intrigued by Nicks professionalism and candor I had to dig deeper. How does he do such an amazing job? How does he make it such an easier task for my friends and I, to find an Uber at 4 am to go get lost for hours until sunrise? I asked Jazz to interview him and find the answers. -
Networking Tips from Nick Manca
Future Sharks
See publicationNick Manca is a 27 year old Miami native with a passion for the hospitality business. He’s been with the 11 USA Group for 4 1⁄2 years where his job is to make sure that the guests are receiving the full E11EVEN experience. His goal is to turn that first time guest into a lifetime guest.
Honors & Awards
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Employee Of The Year
11 USA Group
Languages
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English
Native or bilingual proficiency
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Spanish
Full professional proficiency
Recommendations received
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LinkedIn User
36 people have recommended Nick Steven
Join now to viewMore activity by Nick Steven
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Hospitality 101 When dealing with high-net-worth and famous individuals, do not treat them like celebrities because they will treat you like fans.…
Hospitality 101 When dealing with high-net-worth and famous individuals, do not treat them like celebrities because they will treat you like fans.…
Posted by Nick Steven Manca
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🎉 Another successful Breakaway Music Festival in Grand Rapids in the books! As always, many thanks to our incredible team, talented artists, and…
🎉 Another successful Breakaway Music Festival in Grand Rapids in the books! As always, many thanks to our incredible team, talented artists, and…
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Communication is key. Being on the same page Setting clear expectations Working towards same goal #hospitality #business
Communication is key. Being on the same page Setting clear expectations Working towards same goal #hospitality #business
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Communication is key. Being on the same page Setting clear expectations Working towards same goal #hospitality #business
Communication is key. Being on the same page Setting clear expectations Working towards same goal #hospitality #business
Shared by Nick Steven Manca
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Back of House: Baja Beach Club “Back of House” gives viewers a behind-the-scenes look at what goes into producing the exclusive side of Baja Beach…
Back of House: Baja Beach Club “Back of House” gives viewers a behind-the-scenes look at what goes into producing the exclusive side of Baja Beach…
Shared by Nick Steven Manca
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PERSONAL BRANDING A strong personal brand can help you attract the right people, secure a new job, make connections, and more, all of which lead to…
PERSONAL BRANDING A strong personal brand can help you attract the right people, secure a new job, make connections, and more, all of which lead to…
Shared by Nick Steven Manca
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Love it when a plan comes together! Excited to see the launch of our latest Sugarfree SKU with Red Bull Sugarfree Red Edition (watermelon) at Wet…
Love it when a plan comes together! Excited to see the launch of our latest Sugarfree SKU with Red Bull Sugarfree Red Edition (watermelon) at Wet…
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Day 1 Efrain Mendez Manuel Rojas Mitul Patel Baja Beach Fest 📍 Rosarito, Mexico
Day 1 Efrain Mendez Manuel Rojas Mitul Patel Baja Beach Fest 📍 Rosarito, Mexico
Shared by Nick Steven Manca
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Mitul Patel called me four years ago to give me an opportunity to get into the music festival business. Our task was to build a nightclub inside of…
Mitul Patel called me four years ago to give me an opportunity to get into the music festival business. Our task was to build a nightclub inside of…
Shared by Nick Steven Manca
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Moving at the speed of Sonic - What a week at Comic Con! Bringing @SonicTheHedgehogSpeedCafe back to San Diego. Always amazed seeing the crowds show…
Moving at the speed of Sonic - What a week at Comic Con! Bringing @SonicTheHedgehogSpeedCafe back to San Diego. Always amazed seeing the crowds show…
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