Articles by Tony
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When less is more: The key to shrinking customer service carbon footprints
When less is more: The key to shrinking customer service carbon footprints
By Tony Bates
Activity
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🏓 Absolute blast at our Genesys table tennis tournament yesterday, where I teamed with one of our brilliant interns from Stanford University…
🏓 Absolute blast at our Genesys table tennis tournament yesterday, where I teamed with one of our brilliant interns from Stanford University…
Shared by Tony Bates
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Genesys is making great progress toward our goals to become carbon neutral by 2030 and to achieve net-zero emissions by 2040. Read more about these…
Genesys is making great progress toward our goals to become carbon neutral by 2030 and to achieve net-zero emissions by 2040. Read more about these…
Shared by Tony Bates
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Great to present our Genesys AI strategy and portfolio to a full house at the Xperience UK & Ireland event at The Brewery in London. We are leading…
Great to present our Genesys AI strategy and portfolio to a full house at the Xperience UK & Ireland event at The Brewery in London. We are leading…
Liked by Tony Bates
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More activity by Tony
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Excited to have participated in the 2024 San Francisco CHRO Executive Summit hosted by Evanta, a Gartner Company Always a great opportunity to meet,…
Excited to have participated in the 2024 San Francisco CHRO Executive Summit hosted by Evanta, a Gartner Company Always a great opportunity to meet,…
Liked by Tony Bates
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Genesys Cloud can do so much more than help with a return or lost package – it can help save lives. Especially during #PrideMonth, we are proud to…
Genesys Cloud can do so much more than help with a return or lost package – it can help save lives. Especially during #PrideMonth, we are proud to…
Shared by Tony Bates
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Business results are in for Genesys Q1 Fiscal Year 25! Highlights include: 💲 #GenesysCloud continued substantial growth, surpassing $1.5B ARR for…
Business results are in for Genesys Q1 Fiscal Year 25! Highlights include: 💲 #GenesysCloud continued substantial growth, surpassing $1.5B ARR for…
Liked by Tony Bates
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It’s been an incredible two days at #Xperience24 connecting with Genesys customers and partners to discuss how we accelerate the future together…
It’s been an incredible two days at #Xperience24 connecting with Genesys customers and partners to discuss how we accelerate the future together…
Shared by Tony Bates
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Needs no introduction... Great to see you Tony Bates and more power to you and the powerhouse that is Genesys. Tremendous event here with…
Needs no introduction... Great to see you Tony Bates and more power to you and the powerhouse that is Genesys. Tremendous event here with…
Liked by Tony Bates
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Our CEO, Tony Bates, sat down with Lin-Manuel Miranda at #Xperience24 to discuss the power behind empathy. “We’ve talked a lot about empathetic…
Our CEO, Tony Bates, sat down with Lin-Manuel Miranda at #Xperience24 to discuss the power behind empathy. “We’ve talked a lot about empathetic…
Liked by Tony Bates
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What a treat to spend time with Lin-Manuel Miranda, talking about the importance of Going Big, Flying in Formation and Embracing #Empathy as part of…
What a treat to spend time with Lin-Manuel Miranda, talking about the importance of Going Big, Flying in Formation and Embracing #Empathy as part of…
Shared by Tony Bates
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This morning at #Xperience24, I laid out our vision at Genesys for the future with a framework for embracing #AI to traverse the Levels of Experience…
This morning at #Xperience24, I laid out our vision at Genesys for the future with a framework for embracing #AI to traverse the Levels of Experience…
Shared by Tony Bates
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As a company, we live our One Genesys Values every day. We Embrace Empathy by encouraging meaningful dialogue on topics that matter. With that in…
As a company, we live our One Genesys Values every day. We Embrace Empathy by encouraging meaningful dialogue on topics that matter. With that in…
Liked by Tony Bates
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Unified Experience from Genesys and ServiceNow, our new integration of Genesys Cloud CX with ServiceNow’s Customer Service Management platform, will…
Unified Experience from Genesys and ServiceNow, our new integration of Genesys Cloud CX with ServiceNow’s Customer Service Management platform, will…
Shared by Tony Bates
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