“I had the privilege of supporting Tracy and her team (one of the largest in the organization) in her role as Vice President of Customer Success at Offerpad, where she was a respected member of the Senior Leadership Team. Tracy is an exceptional leader and a true expert in sales, sales operations, and customer success. As a Senior Recruiter, I partnered with Tracy and her team to bring on additional talent. We worked together during a challenging, perhaps unprecedented phase in the real estate market, and Tracy's adaptability and strategic leadership played a crucial role in finding success. She consistently provided clear guidance in managing staffing needs, which could be complex given the market conditions. Communication with Tracy and her team was always open and responsive, making our collaboration efficient. Tracy personally approved numerous job requisitions and offer letters, demonstrating her deep involvement in her team's success. It obvious she puts her heart into what she does as many of those approvals or requests for headcount came through on early mornings, nights, and even weekends (I'm not actually sure she slept). Aside from her commitment, what sets Tracy apart is her genuine and caring nature. Her ability to connect with both her team members and ultimately customers ensures that every interaction is memorable and valuable. I wholeheartedly recommend Tracy to any organization seeking a leader to enhance their customer experience and reputation. Her exceptional skills, unwavering commitment, and genuine caring nature make her a valuable asset to any team or organization.”
About
Tracy Sedlak has served as Offerpad’s Sr. Vice President of Customer Success since July…
Activity
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Hope to see you in Palm Springs in September at #CRS! #CX #EX
Hope to see you in Palm Springs in September at #CRS! #CX #EX
Liked by Tracy Sedlak
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Je suis ravi de partager avec vous que j’ai rejoint le Groupe Beneteau en tant que CFO pour la division Boating Solutions Le groupe, pionnier dans…
Je suis ravi de partager avec vous que j’ai rejoint le Groupe Beneteau en tant que CFO pour la division Boating Solutions Le groupe, pionnier dans…
Liked by Tracy Sedlak
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After taking the time to reflect on the first half of 2024, all I can say is… wow. I'm so proud of myself and incredibly grateful for my team and…
After taking the time to reflect on the first half of 2024, all I can say is… wow. I'm so proud of myself and incredibly grateful for my team and…
Liked by Tracy Sedlak
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Education
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Certified Travel Consultant
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Recommendations received
10 people have recommended Tracy
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Discover why Customer Response Summit (#CRS) is the premier event for customer experience leaders! Join us in Palm Springs, CA, from September…
Discover why Customer Response Summit (#CRS) is the premier event for customer experience leaders! Join us in Palm Springs, CA, from September…
Liked by Tracy Sedlak
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I don’t always get this one right; however, it was great to sit down with Tatler Asia & Rachel Duffell to talk sustainable leadership, managing…
I don’t always get this one right; however, it was great to sit down with Tatler Asia & Rachel Duffell to talk sustainable leadership, managing…
Liked by Tracy Sedlak
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