“Bill is a strong leader and compassionate mentor. As a Director in my organization providing support for 6000+ Rackers globally, while successfully leading many company-wide initiatives. Bill is consummate leader always willing to work across teams and through roadblocks to ensure he achieved the desired outcomes. His ability to partner with stakeholders, drive accountability and execute against tight timelines is exceptional. Bill was well respected amongst his team, peers and leaders across the organization. They appreciated his best practices and calm demeanor when solving tough problems. Bill would be a strong asset to any team with his knowledge, experience, flexibility and eagerness to learn and adapt. ”
About
Please do not reach out trying to sell services or place candidates. Happy to connect on…
Activity
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Just passed passed Microsoft's MS-900 exam!
Just passed passed Microsoft's MS-900 exam!
Liked by Bill Hall
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Proud wife moment and I feel compelled to tell the entire story! Almost 15 years ago, Travis Runty came to me and told me he wanted to take a…
Proud wife moment and I feel compelled to tell the entire story! Almost 15 years ago, Travis Runty came to me and told me he wanted to take a…
Liked by Bill Hall
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Excited to start the next chapter in my career at UiPath. I’ll be working as a conduit between customers and product teams, identifying systemic…
Excited to start the next chapter in my career at UiPath. I’ll be working as a conduit between customers and product teams, identifying systemic…
Liked by Bill Hall
Experience
Education
Licenses & Certifications
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PMP
Project Management Institute
Issued Expires
Patents
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End-user portal system for remote technical support
Issued US 9495666
A controller provides information regarding end-user dictated content for a plurality of technical support topics to an end-user device prior to the controller receiving any indication of specific technical support required by the end-user. Additionally, the controller provides information regarding available automated technical support to the end-user device prior to the controller receiving any indication of specific technical support required by the end-user. The end-user device provides an…
A controller provides information regarding end-user dictated content for a plurality of technical support topics to an end-user device prior to the controller receiving any indication of specific technical support required by the end-user. Additionally, the controller provides information regarding available automated technical support to the end-user device prior to the controller receiving any indication of specific technical support required by the end-user. The end-user device provides an indication of selection of at least a portion of the either the information regarding end-user dictated content for a plurality of technical support topics or the information regarding available automated technical support. By providing such information prior to receiving any indication of the specific technical support required by the end-user, the likelihood that the end-user can successfully resolve his/her issue without further intervention is increased.
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Combining internal and external search results
Issued US 9436744
A device may receive information that identifies a search query. The device may use the search query to cause a search of internal and external documents to be performed to identify internal and external search results. The device may cause the internal search results and the external search results to be presented for display. The internal search results may be presented for display to visually distinguish the internal search results from the external search results. The device may receive an…
A device may receive information that identifies a search query. The device may use the search query to cause a search of internal and external documents to be performed to identify internal and external search results. The device may cause the internal search results and the external search results to be presented for display. The internal search results may be presented for display to visually distinguish the internal search results from the external search results. The device may receive an indication that an external search result has been flagged for review, and may provide a notification that the external search result has been flagged for review. The device may determine that the external search result has been approved for presentation as an internal search result, and may store an indication that the external search result is to be identified as an internal search result for a future search.
Honors & Awards
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Accenture Inventor Award
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The Inventor Award Program honors employees for being listed as an inventor on an Accenture patent application and/or issued patent. The program fosters imaginative ideas across all dimensions of our business, helps protect the differentiated services and solutions our teams create, and demonstrates doing things the Accenture Way by driving Accenture’s culture of innovation forward.
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Addo Agnito Award
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From the Latin words meaning ‘To give knowledge’, the Addo Agnitio Award recognizes and rewards individuals who are actively engaged in Collaboration and Sharing through formal global applications at Accenture.
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2016 US Open 35+ A Racquetball Champion
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Recommendations received
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It has been an exciting journey with iHeart, where I had the opportunity to work with numerous talented individuals. I have an enormous amount of…
It has been an exciting journey with iHeart, where I had the opportunity to work with numerous talented individuals. I have an enormous amount of…
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Highmetric is very excited to welcome Deanna Rutland to the HR team as Director, Employee Experience. She will play a critical role in shaping the…
Highmetric is very excited to welcome Deanna Rutland to the HR team as Director, Employee Experience. She will play a critical role in shaping the…
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We are hiring at Applied Systems. If you are interested in any of the below roles hit me up! Application Architect US or CAN- Remote Application…
We are hiring at Applied Systems. If you are interested in any of the below roles hit me up! Application Architect US or CAN- Remote Application…
Posted by Bill Hall
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My parents are vegetable vendors and I come from a middle-class family. I am a first-generation learner, first girl child in the family to have done…
My parents are vegetable vendors and I come from a middle-class family. I am a first-generation learner, first girl child in the family to have done…
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