GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Analyst - Claims position will be responsible for reviewing, evaluating, and processing transportation damage claims. They will also be responsible for handling and resolving claims issues and disputes from dealers and transportation vendors.
Responsibilities
Handle and process transportation damage claims:
Review and investigate damage liability
Provide recommendations if the damaged vehicle will require 3rd party inspection
Prepare and submit transportation claims invoice to liable party
Handle and process insurance claims on behalf of customers on force majeure/act of god related incidents:
Collect incident report
Coordinate repairs with dealers or 3rd party repair vendor
Prepare claim documents for customer insurance
Prepare billing invoice to customers
Distribution and reconciliation of open claims:
Weekly review of aging report
Follow up on claim payment
Monthly distribution of aging report and offset notice to transportation vendors
Department KPI review:
Open claims review
Claim Analyst status review
Assist with claims data analysis
Assist with process improvement and special projects
Compensation
$52,000- $56,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits Of Working At Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Qualifications
Skills & Qualifications
Experience with computer database management systems
Strong communication, critical thinking, planning, and organizational skills
Excellent written and verbal communication skills
Broad knowledge of general business application programs, including Excel, Access, Word, PowerPoint, Outlook, and Windows OS environment
Ability to make accurate assessments based upon common industry practice, vendor contractual obligations, and department policies
Proficient with PC skills: Excel, Word, and database management
Education & Experience
High School Diploma / GED Required
Bachelors Degree Preferred
1 - 2 Years of Direct Experience Required
2 - 5 Years of Direct Experience Preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions.
Typical office environment with low-level noise exposure.
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Truck Transportation
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