Audio Visual Technician

Organization:

Founded in 1968, the Guttmacher Institute is a global leader in advancing sexual and reproductive health and rights. Through a unique and interrelated program of research, policy analysis and public education, the Institute works to generate new ideas, encourage enlightened public debate and promote sound policy and program development. The Institute’s overarching goal is to ensure the highest standard of sexual and reproductive health and rights for all people worldwide.

Position Summary:

The Audio-Visual Specialist is essentially the communication, broadcasting and production point person whose focus on the effective, high-quality operation of the audio-visual systems and technology. He/she should have the ability to handle all technological needs for integrated conference room systems as well as supporting meetings, events and conferences. Reporting to the Director of Board Affairs/ Meetings and Events; the A/V specialist will be in charge of maintaining, troubleshooting, improving systems and suggesting systems that are right for the Institute. He/she will work as part of a team to prepare for internal and external meetings and events and manage related projects as assigned. The ideal candidate is able to thrive in a fast-paced environment where prioritizing and multi-tasking are the norm. Initiative, exceptional attention to detail and organizational skills are key.

Responsibilities:

• Provide expert technical meeting support to organizers/attendees before and during meetings; conduct post-event evaluations with meeting organizers to determine areas of improvement for future events.
• Analyze and configure the proper equipment required for each meeting or event held in conference rooms, including Board of Director meetings, webinars, trainings, brown bags and all-staff meetings. Responsibilities include but are not limited to, setting up and testing conference room equipment, including equipment in the A/V rack, laptops, microphones, Zoom and webinar conferencing, Teams, Mondo pads, modular furniture and projectors.
• Prepare audio, video and lighting equipment for broadcasts and recordings.
• Research new and integrated technology trends for the Institute; coordinate and schedule equipment repairs and maintenance.
• Manage, maintain and troubleshoot audio visual equipment and components; manage updates for equipment; schedule Zoom meetings sent through the meeting request platform.
• Pre-test all presentations and equipment and coordinate with the meetings and events logistics coordinator to ensure correct set-up of hybrid meetings in conference rooms.
• Anticipate, monitor and troubleshoot technological aspects of the meetings to resolve onsite and offsite issues.
• Manage all conference room Zoom accounts, including all Zoom and webinar conferencing.
• Ensure all meetings and events equipment is secure and in good working order.
• Consult with Director of Board Affairs/Meetings & Events and IT staff, when purchasing AV equipment or contracting external vendors for New York and Washington, D.C. offices.
• Support occasional off-site meetings/events with technical needs.
• Maintain inventory of conference room equipment and alert the Director of Board Affairs/Meetings & Events and IT staff of damaged or defective equipment.
• Provide comprehensive, efficient and flexible solutions to ensure strategic and effective meetings.
• Assist the Director of Board Affairs/Meetings & Events and project teams in other divisions, with the technology and coordination of all large meetings, conferences and events.
• Coordinate with the meetings and events logistics coordinator on issues that need immediate attention.
• Attend daily check-ins with the meetings and events team to strategize for the workday.
• Update Diligent Board Platform with relevant information as needed.
• Update Board member information on the Guttmacher website and Intranet.
• Perform other job-related duties as assigned.
  
  

Qualifications:

• Bachelor’s Degree in related field strongly desired; or equivalent combination of two to four years A/V experience and/or certification in related field will also be considered.
• Proficiency in the use of A/V related hardware, software solutions for audio-visual presentations and Microsoft Office suite of programs.
• Strong analytic, problem-solving skills as they pertain to A/V associated systems.
• Documented experience using relevant technology, including Zoom, Microsoft Teams, SharePoint and webinar conferencing or similar platforms, wireless microphones and Crestron technology.
• Exceptional troubleshooting skills with regard to Zoom and webinar conferencing and other meeting technology systems in diverse configurations involving notebook computers, microphones, projectors, monitors, Mondo pads, speakers and teleconferencing phones.
• Comfort with online technology podcasting, computerized presentations and internet access and a clear understanding of LAN/WAN hardware, including cabling.
• Ability to prioritize multiple assignments; must be proactive and work with minimal supervision.
• Excellent problem solving and time management skills.
• Strong verbal and written communication skills a must.
• Availability to work overtime as required.
  
  

Salary And Benefits

The starting salary for this position is $70,335 to 105,503 and will be commensurate with experience. This is a non-union position. The Guttmacher Institute practices a hybrid work schedule, requiring in-office attendance 8 days per month at our NYC location. We offer excellent benefits, including medical, dental, vision, and life insurance; vacation, personal, and sick time; paid parental leave; tuition reimbursement; commuting subsidy; and a 401(k) plan with employer match. The range for this position is specific to New York and DC, but base pay may vary depending on a wide range of factors, including experience, skill sets, and training. The Guttmacher Institute strives to provide the training and support staff need to be successful in their positions and to grow professionally.

The Guttmacher Institute seeks to foster a diverse, inclusive and equitable environment, where all employee’s unique talents are valued and recognized as an asset to the achievement of our mission. The Guttmacher Institute is an equal opportunity employer. Guttmacher Institute tries to make employment opportunities accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR at (212) 248-1111 or [email protected].