Benefits Case Manager

Position Description

Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as The Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.

Vision:

To better the lives of children and adults in Harris County.

Benefit Case Manager Overview:

Under the supervision of the Guardianship Benefit Coordinator, this position serves as a Benefits Case Manager for the Guardianship Program. Responsible for the applications and recertification's of public and private financial and medical benefits for the clients of the program. Coordinates with internal and external stakeholders to research, verify, establish, and maintain benefits for the program’s clients.

Duties & Responsibilities:

• Recertifies all Medicaid, Medicare Savings Program, and Supplemental Nutrition Program benefits for the wards of the program.
• Coordinates with program staff to secure the required documentation.
• Compiles all pertinent information to complete the application and recertification process.
• Logs in all financial and medical benefit applications.
• Coordinates with internal stakeholders such as the asset management team, fiscal department, and program staff to research and establish clients’ benefits.
• Evaluates, assists, and completes enrollment for eligible Medicare programs.
• Completes applications to become a fiduciary and payee for pensions and Veterans Administration benefits.
• Alerts case managers and supervisors of eligibility criteria and provides time frames for applications (initial applications).
• Coordinates Medicaid reimbursement for eligible wards
• Completes, e-files, and monitors legal applications.
• Coordinates with the County Attorney’s Office Compliance Department
• Writes RFPs, reviews, and reconciles payments.
• Develops and maintains monthly reports.
• Maintains knowledge of all counties, state, and federal assistance program requirements.
• Stays abreast of changes and additions to benefits and eligibility.
• Documents contacts and services for clients and maintains files and data for reporting purposes that adhere to fiscal department parameters.
  
  
  

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email [email protected]

Requirements

Education:

• Bachelor’s Degree in Social or Behavioral Sciences, Public Health, Business or closely related field.
  
  
  

Experience:

• One (1) year full-time paid work experience in Benefit Counseling and/or Benefit Case Management with eligibility determination.
• Training and experience using a personal computer with a variety of software such as Microsoft Word, Microsoft Excel, Microsoft Outlook, and Case Management Software.
  
  
  

Licensure:

• Reliable transportation with a valid driver’s license (Texas) and auto liability insurance.
  
  
  

Knowledge, Skills & Abilities:

• Follows written and oral instructions.
• Possesses excellent organizational skills.
• Must be detailed oriented and self-motivated.
• Must interact with all levels of staff.
• Have excellent oral and written communication skills.
• Problem solve and demonstrate critical thinking skills.
• Works with limited supervision and independently in a fast-paced environment
• Maintains confidentiality.
• Interacts and maintains professional working relationships with individuals of varying social and cultural backgrounds.
• Skill in establishing and maintaining effective working relationships.
• Exercise flexibility, tact, and diplomacy
  
  
  

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type, and Typical Hours of Work:

• Full-time | Monday - Friday 8:00 am - 5:00 pm
  
  
  

Salary:

• $45,177.60--$51,916.80 (Annually)
• Based on 26 Pay Periods
  
  
  

Work Location:

• 2525 Murworth Dr, Houston, TX 77054, USA
  
  
  

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.