Business Analyst

Directly responsible for interacting with business units and other Systems area personnel to define, develop and complete strategic and tactical initiatives that effectively support the cient/Tampa Operations.

Responsibilities

• Performs user functional analysis for the development of strategic and tactical initiatives for the business units

• Partners with functional groups within the organization to clarify business requirements and to ensure technologies are aligned with business needs

• Understands overall technical direction and communicates this direction to the business to ensure consistent and common application of technology solutions

• Ensure clear and complete project requirements in order to deliver a complete solution

• Works with business units to define and complete detailed business requirements for tactical and/or strategic recommendations

• May provide ongoing support throughout the pilot phase of the initiative

• Builds partnerships with the business and technical representatives to create a team atmosphere while in problem solving activities

• Conducts structured interviews with various business and technical representatives to gather information relating to a specific business situation

• Creates workflow diagrams that reflect current and future business environments

• Documents findings, formulates alternatives and finalizes recommendations

• Facilitate project work related to the client /Tampa Operations business from beginning phases through implementation

• Perform other assignments to comply with business strategies and initiatives

• Analyze, evaluate and recommend vendor system software packages to meet business requirements

• Develops presentations to business and technical partners to communicate/sell findings and recommendations

Qualifications

• At least seven years applicable business analyst experience

• Possesses PC desktop software skills (proficient with MS Office Product Suite.)

• Demonstrates outstanding interpersonal skills with emphasis in pro-active brainstorming and debating dialogues

• Possesses three years business systems development expertise

• Experience with interviewing, researching and documenting findings

• Requires high energy, positive thinking and an assertive personality that is perceived as professional, open, intelligent and a remarkable contributor to any team

• Knowledge of Life Insurance, Annuities, Marketing and/or Telemarketing systems and applications preferred

• Strong leadership, communication, listening and influencing skills

• Ability to build trust and credibility

• Adaptability and flexibility

• Experience across multiple verticals of technology (relational databases, Web Services/APIs, SaaS, etc)

• Able to apply architectural principles to business solutions

• Able to conceptualize and design high-level models (capability, business, operating, etc)

• Analysis experience supporting self-service and public marketing sites

Preferred Qualifications:

• Knowledge of Life Insurance

• Read XML and JSON data models

• ACORD

• MuleSoft

• Project Management

• Skilled in writing SQL queries

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