Capacity Manager
Capacity Manager
Ponca City Development Authority
Ponca City, OK
See who Ponca City Development Authority has hired for this role
Benefits:
Responsibilities:
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- $39,000 Base Salary
- Goal Based Bounties for successfully billed loads
- 401(K) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid time off
- Professional development assistance
Responsibilities:
- Maintain and grow existing and new carrier relationships by managing carrier day-to-day dispatch needs
- Analyze carrier needs and offer personalized dispatch solutions
- Review carrier set up packet to ensure all requirements are met (i.e., insurance requirements, no freight guard reports which signify red flags, safety scores satisfactory, military requirements)
- Work directly with customer Account Managers to understand client needs and match these needs with your carrier’s needs
- Communicate any issues which may arise with carriers directly to the customer’s assigned Account Manager
- Track all shipments from pick up to delivery
- Collect all paperwork from carrier upon delivery and ensure there were no issues, if issues are discovered work with Account Manager to resolve said issue
- Provide Account Manager a “corrective action report” when issues arise
- Review customer requirements in TMS and assign carriers which match these requirements
- Receive photo proof that carriers have tarps before assigning them to a load requiring tarping before assigning them to the load
- Receive photos from carriers after a load has been tarped to ensure it has taken place and is satisfactory to the customer
- Strong communication skills/Customer Service Skills
- Problem solving skills
- Load planning skills
- Solution based thinking
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Internet Publishing
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