Care Coordinator

We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers in Phoenix and Tucson Arizona. Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

Responsibilities

What You'll Do:

This position facilitates admission intakes, treatment planning, discharge planning, and personalized coordination of care for patients who are in crisis and stabilizing from crisis. Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for patients. This position is responsible for a caseload that may require frequent communication. This position acts as an ambassador to community partners.

• Conducts a thorough, accurate, clinically sound Psychosocial assessment, diagnosis, and LOCUS score with the patient in a timely manner. Obtain signatures from licensed therapist as assigned.
• Educates and informs patients of consents for treatment, communication, and compliance.
• Gather collateral information from the patient, their clinic, other providers, etc. to provide a more thorough assessment of what the patient’s immediate needs are for treatment and discharge.
• Collaborates with the Treatment team to develop and implement an individualized person-centered treatment plan that is appropriate for a crisis and/or a transitions-of-care intervention. Review and revise the signed Treatment Plan with each patient and any other involved parties.
• Actively coordinate care for patients to ensure services are coordinated with facility staff. Identify and address gaps in service needs for participating parties in service delivery to the patient and make appropriate recommendations to meet patients’ needs upon discharge.
• Collaborate with interdisciplinary treatment team to engage, monitor, and communicate with the individual. Facilitate and lead regular case planning with the involved Provider as new information is gathered to ensure the most clinically appropriate patient disposition.
• Document all services and patient activities in the medical record regarding assessment, interventions, coordination of care, treatment planning, and discharge planning.
• Maintain a working knowledge of the Contracted Health Plan system and potential funding
• Participate in individual and group supervision as required. Participate in ongoing education, including in- services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Follows up with Director about all cases weekly.
• Performs all other duties as assigned.
  
  

Qualifications

What You'll Bring:

• Bachelor’s Degree in Social Work or related behavioral health field OR
• Associates Degree with at least 2 years of experience in an acute or transitional outpatient setting
  
  

It would be great if you had:

• Master’s Degree in behavioral health or related field
• Bilingual (Spanish) preferred
  
  

What We Offer:

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• Company paid Basic Life, Short and Long-Term Disability
• Voluntary Life insurance option
• Health Savings Accounts (with employer contribution)
• Flexible Spending Accounts
• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• Online Subscription to Headspace, a digital mindfulness and meditation platform
• 401k Plan with company match
• Generous PTO and 12 recognized company holidays