Closing Manager

About KB Home

KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR® certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more.

JOB SUMMARY: The Closing Manager conduct closings for the Division. In addition will Manage various other processes

Essential Duties And Responsibilities

• Responsible for Managing all Pending Sales for multiple divisions, working with the mortgage lender for the receipt of an acceptable mortgage commitment. Approving the sale once commitment is received and finalizing all weekly net sales to the Division upper management. Manages the validity of each sales contract and report discrepancies back to the sales organization.
• Drive the closing process, ensuring all pieces for close of escrow on each lot are completed in a timely manner to meet Division monthly/quarterly closing goals. Works with Construction, Mortgage, Title Company and Buyers to meet the scheduled close of escrow on each home, ensuring the appropriate financial figures are reported to the Regional Accounting Center in compliance with Sarbanes Oxley requirements.
• Manages a team of Closing Coordinators:
• Provide management and training with daily functions and special projects.
• Hires, monitors, assess and adjust workloads to maintain and improve the overall performance of the DUP department and identify areas where improvement is needed.
• Manage the flow of each buyer through loan approval, permitting and starts processes ensuring the Division goals are met for Authorizations, Starts and Closings based on the business plan. Manage the centralized scheduling for the homes under production. Identify potential roadblocks if goals are in jeopardy and report to the Division Management. Provide daily updates on the progress of each goal for the Division.
• Works with the Mortgage lenders on the Division requirements for the prequalification, unconditional loan certificates and closing processes. Communicate the Division goals/requirements with title company on the close of escrow for each lot.
• Ensure the integrity of the Division backlog is sound, managing the cancellation process, providing refund status to the Regional Accounting Center and balancing any Earnest Money discrepancies as needed. Report to the Division upper management on a weekly basis on the integrity of the backlog.
  

Education/Experience/Minimum Requirements

Education:

• College degree required.
  
  

Experience

• At least 3-5 years of escrow/lending experience and 3-5 years Management experience required
  
  

Knowledge, Skills & Abilities

• Strong experience in delivering high quality customer service programs.
• Understands market and industry trends
• Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
• Ability to connect with people, and develop and maintain professional relationships
• Action oriented, with the drive to push sales to successful closure
• Proven ability of being customer centric by seeking solutions from the customer’s perspective
• Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively
• Proven ability to lead and execute effective training sessions or conduct strong oral presentations
• Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
• Strong technical and analytical skills
• Makes quick and accurate decisions based heavily on facts, data and/or metrics
• Proficient in Microsoft applications, including Word, Excel, PowerPoint and Outlook. C3 or similiar databases experience a plus!
  
  

Work Requirements

• Work 8-hour days with flexibility for additional work hours when necessary
• Conduct business in a professional and ethical manner to potential buyers, lenders, trade partners, and coworkers to reinforce goodwill and profitability for the company
  
  

Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!