Credit Manager

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Please note that this role is specifically for IBP Solutions US, LLC dba Masonite Architectural, which was separated from Masonite International and was sold on May 14, 2024. IBP Solutions US, LLC dba Masonite Architectural currently operates as a standalone entity.

The Credit Manager is responsible for leading the Architectural segment’s overall credit, collections, and cash applications operations and teams. The Credit Manager is responsible for developing all AR, Credit & Collection policies, assessing customer financial credit risk, reviewing credit history, and extension of credit lines. It is one of the primary roles of the Credit Manager to develop and administer credit and collections programs. This position also designs and implements various processes to improve cash flow and manage receivables to corporate established benchmarks.

• Manage the accounts receivable for the segment; expected to drive results in reducing risk exposure and days sales outstanding.
• Responsible for reviewing aging weekly, along with potential bad debt for individual accounts; monitoring and reporting trends and areas of risk to business owners and management.
• Work with customers and the segment sales teams, both internal and external, to review accounts in detail along with AR team on a regular basis to ensure accuracy in the account, identify issues and risks, and ensure there are no gaps in communication or processes.
• Work with counterparts in Sales, Customer Experience, Supply Chain and Finance to work through issues, seek resolution to AR related matters for wholesale customers and ensure that there are no gaps in processes.
• Responsible for reviewing and approving requests for credit lines for new and existing customers, along with verifying necessary support related to credit line.
• Review the weekly cash forecast to drive collections for wholesale business and communicate between team and Finance areas of risk.
• Hire and train new staff, task team with weekly objectives, regular staff meetings, performance reviews, and team development for pharma business unit.
• Responsible for ensuring department Standard Operating Procedures are in place for all major processes and that the team is well trained/knowledgeable in these areas
• Assist in the transition of acquired or divested receivables and businesses into and out of respective business unit
• Manage and define any outsourcing relationships working with an offshore team in India 5 to 10 representatives related to accounts receivable management

Minimum Qualifications and Experience Requirements:

Education

• Bachelor’s degree, preferably in Accounting, Finance or similar discipline

Experience

• 5+ years of experience in Credit and Collection Management
• Experience with DMSI Accounts Receivable System
• Working knowledge of MS Office (Word, Excel, Outlook)
• Experience in other areas of Finance and Accounting desirable

Certifications/Designations

• Sales or sales support experience a plus

Additional Information:

Essential Requirements:

• Personally exhibits a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base
• Demonstrates knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities
• Exhibits curiosity and a bias for creative solutions for difficult problems
• Self-starter who is unafraid to initiate discussion and action in difficult situations
• Excellent communicator, both externally to customers and internally with colleagues, leaders and team members
• Servant-leader who puts team before self

Experience and Education: Knowledge of the field's policies, procedures, and practices. Leads and directs the work of other employees. Requires a bachelor's degree and 5 or more years of experience.

• Multi ERP practical experience
• Currently a Credit Control Team Leader to ensure that the candidate hits the ground running with new ideas and processes
• Advanced Excel skills
• Demonstrable experience of leading a Credit Control function.
• Confident individual with a “can do will do” attitude
• Strong team player, ability to motivate and mentor who is well organized with excellent relationship building and communication skills.
• Manufacturing sector experience
• SOX Experience
• SAGE or Microsoft AX system experience

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