Customer Communication Specialist

Reiff Management Solutions is seeking a motivated Customer Communication Specialist to join our rapidly expanding, well-established Customer Acquisition firm. As we continue to grow, we're looking for someone who aligns with our core values and possesses the skills to make things happen!

We offer our Customer Communication Specialists the chance to connect with something greater and realize their full potential. We're seeking individuals who would consider themselves to be self-starters and those who are resilient in the face of challenges. If you possess these qualities and are dedicated to putting in the effort to succeed, you’ll be excited to join our Customer Communication team.

You Must Have The Ability To:

• Effectively communicate, both to customers and other team members alike
• Prioritize tasks and assignments as they arise
• Think critically and analyze efficiently
• Adapt, learn and perform work in an ever-changing environment
• Exceed expectations in a team and individual capacity
• Be punctual, reliable, and professional
• Understand and follow provided direction and instructions
  
  

Our Customer Communication Specialists:

• Build customer relationships and rapport by educating consumers on the clients we represent
• Develop product knowledge by attending daily client meetings to be able to answer questions and increase consumer education
• Act as the go-to expert and visit customers to promote products, perform enrollment services, and maintain customer satisfaction
• Facilitate customer service and promotional campaigns by acquainting accounts with the latest customer service tactics
• Conduct customer service presentations to potential new clients
• Improve market revenue by consistently achieving customer acquisition territory goals
  
  

Customer Communication Specialist Requirements:

• Degree in Marketing, Communications, or Businesspreferred, but not required
• 1-2 year in Marketing, Sales, Branding, Promotions, or Customer Service field
  
  

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