Customer Service Representative $22 hour
Customer Service Representative $22 hour
MI Windows and Doors
Simi Valley, CA
See who MI Windows and Doors has hired for this role
A Customer Care Coordinator I job in Simi Valley, CA is available at Milgard Windows and Doors. You will provide support for all dealers and homeowners regarding warranty issues on Milgard products via telephone or email. You will also schedule Technicians within the geographic region to perform warranty repairs. This is a first-shift position and the hours are typically from 8 am to 5 pm.
MITER Brands is a family of leading window and door brands united by our passion for quality and driven by the relentless pursuit of 100%. At MITER Brands, we’re reframing what’s possible – for our team, our customers, and communities across America.
Why work at Miter Brands?
Customer Service Representative job responsibilities include:
If you are interested in the CSR position in Simi Valley, CA, please apply now. We have built our success on our foundational philosophy of Respect, Service, and Excellence. Milgard Windows & Doors is a great place to grow your career as we continue to build an even greater organization!
MITER Brands is an equal opportunity employer. Milgard Windows and Doors does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
#MITERsimi
MITER Brands is a family of leading window and door brands united by our passion for quality and driven by the relentless pursuit of 100%. At MITER Brands, we’re reframing what’s possible – for our team, our customers, and communities across America.
Why work at Miter Brands?
Customer Service Representative job responsibilities include:
- Provide quality support for all dealers and homeowners regarding warranty issues on Milgard products via telephone or email.
- Process and review requests in a timely fashion.
- Schedule Technicians within the geographic region to perform warranty repairs.
- Responsible to work directly with customers from assigned accounts to provide information, process and provide follow up for warranty and non-warranty issues to meet customer’s needs.
- Answers telephone responds correctly to customer questions, and processes warranty issues in a timely manner.
- Processes payment transactions. – (confidentiality is required)
- Serves as a liaison between internal and external customers (including field service, sales, plant management & engineering) as needed to resolve any issues related to orders.
- Expedites the processing of special requests to satisfy customer deadlines.
- Remain flexible, open and positive when faced with challenging needs and customer demands.
- Performs clerical work including any additional administrative duties as assigned.
- Other duties assigned
- High School Diploma or equivalent or some college preferred
- Minimum of one-two years’ experience, preferably in manufacturing and building materials
- Previous windows sales and millwork experience preferred
- Medical plans with an HSA option
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO), including Vacation, Personal, and eight paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Tuition Reimbursement
- Yearly Wellness Clinic
If you are interested in the CSR position in Simi Valley, CA, please apply now. We have built our success on our foundational philosophy of Respect, Service, and Excellence. Milgard Windows & Doors is a great place to grow your career as we continue to build an even greater organization!
MITER Brands is an equal opportunity employer. Milgard Windows and Doors does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
#MITERsimi
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Wholesale Building Materials
Referrals increase your chances of interviewing at MI Windows and Doors by 2x
See who you knowGet notified about new Customer Service Representative jobs in Simi Valley, CA.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub