CRG

Customer Service Representative

CRG Charlotte Metro

Direct message the job poster from CRG

Will Pfeiffer

Will Pfeiffer

Senior Recruiting Manager - CRG Staffing

Customer Service Representative

Summary: Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.


Opportunity: 5 month Contract

Location/Schedule: Charlotte, NC - HYBRID after training

Compensation: $19/hour

Responsibilities:

  • Answer incoming calls according to established procedures and performance standards.
  • Create work orders and capture structured data for each issue to provide audit trails and statistical analysis.
  • Follow established payroll guidelines.
  • Process and respond to emails according to standard procedures.
  • Process off-cycle checks according to standard procedures.
  • Perform other team-specific tasks as assigned.

Qualifications:

  • Bachelor’s degree preferred
  • Effective oral and written communication skills
  • Payroll processing knowledge preferred
  • SAP experience preferred

Category Code: JN003

  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Customer Service
  • Industries

    Retail

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