Customer Service Representative

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

Elevate Your Career with the Upgrade Hiring Event!

Date: July 11th, 2024

Time: 9:00 AM - 5:00 PM

Location: Upgrade, Inc. - Downtown Phoenix

Address: 2 North Central Ave., Phoenix, AZ 85004

About Us:

Upgrade, Inc. is a leading FinTech company dedicated to providing innovative financial products and services that empower our customers. We are expanding our team and looking for talented customer service professionals to join our vibrant call center.

Event Details:

• On-the-Spot Interviews: Meet with hiring managers and potentially walk away with a job offer
• Employee Resource Group Booths: Meet with our ERG leaders to see why Upgrade’s culture sets us apart
• Refreshments and snacks!
  
  
  

Qualifications:

• Strong communication and interpersonal skills
• Problem-solving abilities and a positive attitude
• Previous customer service experience
• Ability to work in a fast-paced environment
  
  
  

What We Offer:

• Competitive salary and 100% employer paid benefits
• Comprehensive training programs
• Career growth opportunities
• A collaborative and supportive work environment
  
  
  

How to Prepare:

• Bring an updated copy of your resume
• Be ready to discuss your experience and career aspirations
• Dress in professional attire
  
  
  

RSVP: To receive an invitation, please email your updated resume to [email protected] by July 5th, 2024, to be considered for a spot.

Join Our Team and Make a Difference!

For more information about our company, visit our website at www.upgrade.com .

We look forward to meeting you on July 11th!

For California residents: Upgrade's CaliforniaNotice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.