Director of Emergency Services Operations

Leadership And Management Responsibilities

As the Administrative Director of the Emergency Services Department, your primary role involves ensuring service excellence, growth, development, personnel management, and resource allocation. Your responsibilities extend to overseeing patient care in various departments, including the Emergency Services Department, Free Standing Emergency Department, Emergency Management, and any other assigned departments.

Key Responsibilities And Tasks

Identifying and solving real or potential issues affecting service delivery

Active participation in relevant committees at the service, departmental, and hospital-wide levels

Advancing the patient experience agenda within the Emergency Department

Coaching and providing feedback to subordinates for their professional development

Adhering to Human Resource policies and standards

Effective communication of departmental, organizational, and industry information to staff

Facilitating evidence-based employee engagement practices

Building strong relationships and networks to achieve organizational goals

Participating in employee and patient rounding and nurturing future leaders

Enforcing emergency department care standards and ensuring compliance

Developing, implementing, and evaluating an emergency services program aligned with the hospital's mission

Monitoring compliance with regulatory and hospital policies for patient services and safety

Overseeing a PI program to assess critical aspects of care

Ensuring operational excellence and quality services delivery

Financial Management And Strategic Planning

In addition to the operational aspects, you will be responsible for fiscal management, including managing the department's budget and ensuring proper allocation of resources. Other key aspects of this role involve developing, prioritizing, and justifying capital equipment requests and seeking new program strategies to expand patient services.

Salary And Benefits Information

Salary Range: $116,084 - $177,694 (with a bonus incentive of 15-22%)

Relocation Assistance: $10,000

Potential Sign-On Bonus: Up to $15,000

Other Information

This role may involve additional duties as assigned to meet the evolving needs of the department and organization.

Employment Type: Full-Time