Director of Sales

Director of Sales- Rare Executive Opportunity Onsite in Des Moines, Iowa

Homemakers Furniture has been making your house a home since 1974 and is growing to serve customers better each and every day! We are proud to employ over 300 members of the Central Iowa community and are constantly looking for new ways to reward and appreciate our employees.

Homemakers Furniture offers the largest selection of furniture at the lowest prices. With over 215,000 square feet of showroom space and expert specialists in every department, we are fully equipped to assist you with your home furnishing needs.

Founded by Carl & Ina Merschman in 1974, Homemakers Furniture has been a staple in Iowa for over 50 years. Acquired by Nebraska Furniture Mart, a Berkshire Hathaway Company, in 2000, Homemakers continues to be operated and managed by members of the Merschman family. Our e-commerce site makes our extensive selection and legendary low prices accessible across the United States.

Position Summary:

Homemakers Director of Sales will be responsible for all aspects of sales operations and functions while providing exceptional customer and employee experience.

Essential Position Accountabilities:

• Implement a comprehensive program to train new and existing salespeople in policies, procedures, expectation setting, customer-driven selling skills, and product knowledge.
• Coach the sales team using a system of group and one-on-one meetings, regular observation of individual selling skills, and daily feedback to salespeople about= strengths, weaknesses, and sales performance and help them set priorities.
• Manage a sales team that meets sales volume and performance goals, Measure and record the results of the team’s efforts and report historical and anticipated results.
• Professionally interacts, assists, and maintains positive, effective, and open communication with all personnel, vendors/manufacturers, and customers.
• Effectively interacts with various departments to ensure resolution of problems that require executive judgment.
• Responsible for opening and closing the place of business in a proper manner.
• Work with executive management and strategic planning teams to review company policies and make changes when necessary to best serve the company, employees, and customers.
• Oversee recruitment and hiring of sales staff, both as needed and in an ongoing process to maintain appropriate staffing levels.
• Conduct interviews with potential candidates in accordance with Homemakers interviewing policies.

Education/Work Experience Required:

• Education: High School diploma, some college, preferred.
• Experience: 4-5 years sales manager experience for furniture or related company.
• Effective people skills required to relate well with customers and coworkers.
• Analytical skills to problem solve and to offer alternative solutions to customer needs.
• Ability to organize work efficiently and manage multiple tasks simultaneously.
• Always maintain a professional appearance and a calm positive professional manner, particularly in stressful situations.
• Able to prioritize duties and manage time to work effectively to manage sensitive and heavy workload.
• Adhere to all department, office, and company related operational, safety, and human resource policies, and procedures.