District Leader, Getgo

Job Summary

As a GetGo District Leader, you will be responsible for leading a district of GetGo stores with a focus on a zero-incident safety culture, continuous team development and aggressive (yet long-term) sales and profit growth, consistent merchandising and operations execution.

Job Description

• Experience Required: 5 to 10 years; 5 years of retail leadership experience
• Experience Desired: Multi-Unit Leadership Highly Preferred
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, More than 50%
  
  

Job Responsibilities

• Hold store teams accountable to a zero-incident personal, food and fuel safety culture and ensure short- and long-term safety goals are achieved.
• Provide coaching to store leadership teams to ensure sales, expense and profit goals are achieved.
• Maximize the regions’ long-term sales and profit growth in the fuel, quick-serve restaurant, center store and car wash businesses and ensure goals are achieved.
• Oversee store financial results and ensure store leaders effectively manage sales, margin, labor efficiency, shrink and other controllable issues.
• Provide input to the development of the Annual Operating Plan by providing the GetGo leadership team with feedback regarding Banner initiatives and store budgets.
• Support the Banners’ customer value proposition by holding the store teams accountable to consistently fast and friendly service. Analyze and respond appropriately to customer satisfaction reports and customer calls.
• Proactively benchmark competition and partner with Banner leadership to incorporate winning concepts.
• Be a leader in the community and develop positive strategic relationships with appropriate outside organizations and leaders.
• Motivate store teams to aggressively achieve personal and store goals.
• Support a compelling employment value proposition, enabling personal and team success and increasing retention of high-performance Team Members.
• Plan for all current and future store leadership needs and proactively develop teams to provide constant flow of new, highly effective leaders. Share talent with other GetGo District Leaders to help ensure all regions are staffed effectively.
• Work with appropriate business partners to staff stores according to the Banner labor model; select and develop the right Team Members for the right roles; develop and implement consistent store leadership succession planning (from store leader to kitchen/crew lead); hold store leaders accountable to continuous development of their teams and identification of candidates for the retail leadership development process; effectively conduct all parts of the performance management process; and ensure stores are compliant with all employment regulations.
• Implement strategic initiatives that enable store teams to consistently deliver fast and friendly service to every customer.
• Promote a culture of customer service in every GetGo store.
• Drive sales and customer loyalty by holding store teams accountable to exceptional product quality, service, store conditions and cleanliness. Oversee consistent execution of exceptional restroom facilities.
• Ensure all store Team Members are trained to consistently deliver on restaurant quality and service expectations and maintain proper food-handling certifications.
• Prepare for and respond to all inventory and other essential store audits.
• Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive according to the established Banner fuel pricing strategy.
• Make sure all store equipment works effectively and coordinate with appropriate business partners to rapidly fix any problems.
  
  

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.