Are you passionate about building strong client relationships and problem-solving in a dynamic environment? We're looking for a Logistics Account Executive to join our team in Park City, UT, offering remote flexibility.
Responsibilities
Client Engagement: Be the go-to person for our valued clients, ensuring their shipping needs are met with efficiency and care.
Problem-solving: Resolve any issues that arise during the shipping process, from missed pickups to billing discrepancies, with confidence and tact.
Communication: Proactively communicate with clients about any changes or challenges, keeping them informed every step of the way.
Coordination: Manage daily shipments seamlessly through various channels, including phone, email, and our user-friendly web portal.
Technology Mastery: Gain proficiency with our cutting-edge technology and educate clients on its benefits, empowering them to optimize their shipping processes.
Collaboration: Work closely with teams across the organization to track shipments, resolve discrepancies, and ensure all claims are handled promptly and accurately.
Qualifications
Bachelor's Degree or equivalent experience.
Customer Service Experience: Whether you're a recent graduate or have a couple of years in a business environment, your customer service skills are key.
Communication Skills: Strong verbal and written communication skills are essential for effectively liaising with clients and internal teams.
Adaptability: Stay calm under pressure and maintain a positive attitude in a fast-paced office environment.
Work Environment
This role operates in an office environment with standard office equipment. You'll enjoy the buzz of an open seating floor plan, with typical office noise levels.
Why Join Us
Join a team that values collaboration, innovation, and client satisfaction. We offer a supportive work environment where your ideas are heard and your career can thrive.
Equal Opportunity Employer
We embrace diversity and provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Human Resources Services
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