Engagement Manager – Managed Solutions – Remote (Austin, TX) 

Engagement Manager – Managed Solutions – Remote (Austin, TX)

The Select Group is currently hiring for an Engagement Manager in Austin, TX to support an active enterprise client. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in client & consultant support, primarily from an operational perspective.

Who we are

The Select Group (TSG) provides custom Managed Solutions for transformational business leaders who are prepared to execute strategic initiatives. We are a fully remote company spread across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Engagement Management Responsibilities:

Operational:

• HR Management
• On/Off Boarding
• Time Tracking (approvals, edits, PTO, Sick, etc.)
• PO Burndown reports
• Facilitate Invoicing communication between our AR team and their AP team

Collaborative:

• Consultant Care/Check-In
• Client Single POC (Manager/Stakeholder relations)
• Understanding and driving towards client's business objectives

Continuous Improvement by partnering with other Engagement Managers on:

• Performance Reviews
• Training and Skills Assessments
• Monitor Weekly/Monthly Work plans
• Process Improvement and Documentation
• Productivity Improvement

Tracking & Reporting by partnering with other Engagement Managers on:

• KPI Tracking
• MBR/QBR Preparations AND presentations
• Establishing and qualifying goals with the client

Experience Requirements:

• 1-3 years’ experience in staffing, managed solutions or consulting services industry
• IT staffing, MS or consulting experience
• Experience in a Client & Consultant supportive role including;
• Experience/Exposure to contracts and client obligations
• Experience supporting the onboarding and consultant experience
• Experience communicating with clients (phone, email, meetings, etc.)
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Basic knowledge and use of Microsoft Suite (Excel, PowerPoint, SharePoint)

Love where you work

You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, financial services, consumer & industrials and federal/government. The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:

Benefits:

• Medical, dental, vision, disability insurance, employer-paid life insurance, matching 401K plan
• 11.5 paid holidays (including 1 day off for your birthday, 1 annual company-wide mental health day, and 1 floating holiday to celebrate a DEI holiday of your choice)
• 120 hours of annual PTO accrual (increasing with tenure)
• Best-in-class industry training & professional coaching programs

Diversity, Equity & Inclusion at The Select Group

At The Select Group (TSG), our mission is to positively impact lives, which includes enabling the voices and career opportunities of all.

Built by many hands across TSG, including our DEI Committee and CEO George Karakostantis, our DEI practice is focused around 4 pillars:

• Leadership & Accountability
• Community & Partnerships
• Talent Acquisition
• Culture

For more information visit, https://www.selectgroup.com/about/diversity-inclusion/

TSG values the unique perspectives our employees and consultants bring to work and life each day. We're building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we're driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.