Family Support Coordinator

Make a difference in the community! Looking for an enthusiastic team player who is passionate about working with children and families.

Responsible professional work delivering family support services utilizing a broad range of community services and natural support systems. Involves a broad range of training and development activities, assessment services, and consultations and requires quality documentation of services provided. Participates in organization’s performance and quality improvement efforts.

Essential Functions

• Maintains a caseload of up to12-15 families and not to exceed 18.
• Maintains weekly contact with all families on active caseload by means of home visits, office visits, phone contact or correspondence.
• Facilitates support group with the support group assistant for relative caregivers regularly.
• Coordinates with community partners to provide information and training to caregivers.
• Ensures families who complete the program will accomplish Support Plan goals.
• Ensures that children living with relative caregivers will remain outside of foster care one-year post discharge from the program, in accordance with Kinship program expected outcomes.
• Creates, implements, and evaluates effectiveness of each family’s Support Plan.
• Completes Assessments, program statistics, and other required documents in the specified amount of time.
• Ensures that families have follow-up linkages into the community once completed program in accordance with Kinship program expected outcomes.
• Family Support Coordinator follows up on all referrals to determine if family received services.
• Assists families navigate community resources and addresses barriers, including transportation, advocacy, legal, medical, and mental health needs.
• Meets with Program Suoervisor on a weekly basis for supervision to review cases, training, and professional development and program development.
• Works within the philosophy and mission of the Children’s Home Network.
• Participates in quality assurance reviews of the program services, outcomes, and records.
• Works within the philosophy and mission of the Children’s Home Network.
• Performs other related duties as assigned.
  
  

***THESE ESSENTIAL JOB FUNCTIONS ARE NOT TO BE CONSTRUED AS A COMPLETE STATEMENT OF ALL DUTIES PERFORMED. EMPLOYEES WILL BE REQUIRED TO PERFORM OTHER JOB RELATED MARGINAL DUTIES AS REQUIRED***

Minimum Qualification Requirements

Education & Experience:

Bachelor’s Degree from an accredited university or college in Human Services field and or related field, with one year of experience working with children and families or a degree with approximately 5 years of experience working with children and families. Bilingual in English/Spanish preferred.

Licenses & Certifications

• Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense of license suspension.
• Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHN’s current auto insurance policy.
• Must be able to work flexible hours, including evenings and weekends.
• Must successfully complete and maintain FDLE clearance, Federal background and State criminal background check and sexual predator screening.
• Current CPR and First Aid Certification.
  
  

Competencies & Professional Development

Annual Training Requirements : The following training topics are required annually: Sexual Harassment, Blood-born Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA– related training, Crisis Prevention, and Program Goals.

Knowledge, Skills, And Abilities

• Ability to communicate effectively, verbally and in writing. Ability to establish effective working relationships with clients, co-workers, supervisors, and other individuals.
• Possess effective interpersonal skills.
• Knowledge of agency’s organizational structure, standard operating procedures, and policies.
• Knowledge of Department of Children and Families rules and regulations regarding the care of children.
• Knowledge of child abuse or neglect reporting procedures and methods.
• Knowledge of intervention and behavior management methods, strategies, and techniques.
• Knowledge of quality documentation as required by agency standards, rules, and regulations.
• Ability to conduct assessments to develop family services, and to provide follow-up services.
• Ability to work as a multi-disciplinary team member in a positive productive manner.
  
  

Essential Physical Skills

• Visual: ability to safely operate a motor vehicle, read printed materials, and make observations of physical facilities.
• Hearing: ability to understand and comprehend spoken dialogue in individual and group settings.
• Ability to speak clearly and effectively.
• Reasonable accommodation will be made for otherwise qualified individuals with a disability.
  
  

Environmental Conditions

• Works within an office environment or in family’s home.
• High level of emotional discussions, requiring self-awareness regarding loss/abuse issues and understanding of professional boundaries.
• High interaction with children.
  
  

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
  
  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

EEO/ADA/DFWP