Auberle and Ward are growing! As part of a nationally recognized, award winning human service organization they serve 4,000 individuals and families each year. Our staff is comprised of passionate individuals who are committed to finding innovative ways to solve our community's most difficult problems. We are committed to working to build and sustain an equitable and inclusive work environment, and world, where cultural diversity is celebrated and valued. We believe diversity benefits and enriches the development of all! Our staff have voted us as a Top Workplace by the Pittsburgh Post-Gazette for 11 years in a row. 2023 Top Nonprofit Workplace in the Country. Auberle operates over 20 programs in 10 Western PA counties with 200 staff members and a $16M+ budget.
We are looking for Family Support Staff to work in our growing McKeesport shelter location. This role is perfect for someone who is passionate about helping families! The Family Emergency Shelter keeps families together and safe until housing and resources are secured. The ideal candidate for this role is compassionate and dedicated to improving the lives of our homeless families.
We envision our top candidate will understand the needs of families and can build a rapport with families to help coach them toward their goals. Successful candidates will need to be comfortable with a fast-paced culture that often has changing priorities. The ability to change directions quickly and understanding the sense of urgency that exists in our organization is a must. Candidates with exceptional interpersonal skills and the ability to use trauma informed practices to move toward positive outcomes would be an ideal fit. If you are a mission motivated person who wants to use your relationship building skills to help change lives in our community this may be the role for you!
Key Objectives Of This Role
Provides quality service delivery to homeless families through effective case management and program routines.
Works closely with the team and families in identifying appropriate housing opportunities, resources and all case management domains.
Provides training to families in regards to different housing opportunities, budgeting, maintaining a household, and other duties that are deemed necessary.
Works collaboratively with the organizational team, as well as with representatives from Allegheny County Department of Human Services, City of Pittsburgh Housing Authority, Allegheny County Housing Authority, and McKeesport Housing Authority and community housing programs in Allegheny County.
Skills And Qualifications
Commitment to and passionate about serving homeless populations
Experience with HUD, HAB and HMIS strongly preferred
Associates in human services or related field preferred, and experience working with children, youth or families. Consideration and preference give for those with lived experience.
ACT 33/34 and FBI Clearances
Random drug testing may be conducted to maintain a safe and drug-free workplace
Meets the required Skills and Abilities described herein
Auberle offers excellent training opportunities and a comprehensive benefits package:
Competitive Salary
Paid Vacation Days (increases with tenure)
Paid Sick Days (Accrual per pay period)
11 Paid Holidays (including the day after Thanksgiving and Christmas Eve)