Financial Aid Advisor II

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
  
  
  

Welcome to Grayson College. Grayson College is in the heart of Grayson County and provides a vital link for higher education. GC offers small classes for personalized instruction, affordable tuition, caring, professional faculty, and the convenience of day, evening or online classes. The college serves approximately 5,000 students annually. Grayson’s reputation is highly respected by surrounding universities and industries as an excellent source of quality graduates who bring specialized, skilled and much-needed talents to the workplace.

Financial Aid Advisor II: Advises students and parents regarding the financial aid process from inquiries to disbursement of funds.

Benefits:

• Medical, Dental, Vision, Life, Short & Long-term disability insurances available
• Medical premiums covered by Grayson College for FT employee only
• Vacation Accrual- 2 weeks per year
• Sick Leave Accrual- 2 weeks per year
• Personal Leave- 2 days for FT employees per year
• Holidays- Labor Day, Thanksgiving Break, Winter Break, Martin Luther King Jr. Day, Spring Break, Memorial Day, Juneteenth, and Independence Day
• Tuition-FT employees, their spouse & dependents are eligible for coverage of Grayson College tuition.
  
  
  

Responsibilities:

• 25% Assists students, parents, and college staff with complex or escalated financial aid inquiries, application challenges, and loan concerns in person, in writing, by telephone or other electronic means.
• 25% Processes paper and electronic documents and makes corrections in COD, NSLDS, and CPS in order to complete verification of FAFSA information and award aid.
• 20% Packages federal, state and institutional financial aid awards to students. This includes, but is not limited to, reviewing student files, understanding and implementation of policy and procedures and producing written correspondence and preparing mailings.
• 10% Manages federal, state, and mentor work study programs; accepts and reviews applications to the program, communicates with students, trains supervisors, and makes entries/adjustments to award allocations.
• 5% Attends financial aid training, workshops, seminars, and conferences to maintain current knowledge of financial aid requirements and regulations.
• 5% Markets financial aid services by attending a variety of community events. Conducts financial aid workshops and financial literacy seminars for new and prospective students and community groups.
• 5% Performs basic accounting tasks and reconciles budgets with the business office.
• 5% Performs other duties as assigned
  
  
  

Performance Measurements:

• Demonstrates the Viking Values of balance, clarity, gratitude, service, teamwork, and trust.
• Provides friendly, courteous, and professional service to students, parents, staff, and community members.
• Works with a high level of attention to detail and accuracy; strives for zero errors in the awarding of financial aid.
• Maintains a current knowledge of federal, state, and institutional packaging policies and procedures that pertain to financial assistance.
• Maintains the confidentiality of student information and other private records.
• Complies with all laws and regulations pertaining to federal and state financial aid; adheres to institutional policies and procedures for processing financial aid.
  
  
  

This job description is not a complete statement of all duties and responsibilities comprising the position.

Qualifications:

• Experience: Six months to two years of similar or related experience.
• Education: High School Diploma or equivalent.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the college for the purpose of giving or obtaining information, building relationships, or soliciting cooperation.
• Other Skills: One to two years of experience in financial aid or related field is preferred. Decision-making, problem-solving and attention to detail are a must. Strong interpersonal, customer service, communication, and presentation skills are also required. Working knowledge of Microsoft Office Suite and the ability to learn new applications as needed to complete work assignments.
• Physical Requirements: The work is typically sedentary. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to do the work.
• Work Environment: Regular exposure to favorable conditions such as those found in a typical office.
  
  
  

**Application is required to be considered for position regardless if resume is submitted.**

This position requires transcripts and three professional references. This position is considered a security sensitive position and will require a criminal background check.

GRAYSON COLLEGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY INSTITUTION PROVIDING EDUCATIONAL AND EMPLOYMENT OPPORTUNITIES ON THE BASIS OF MERIT AND WITHOUT DISCRIMINATION ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, RELIGION, GENDER, AGE, DISABILITY, OR ANY OTHER BASIS PROHIBITED BY LAW.

The employer actively supports the Americans with Disabilities Act and will consider reasonable accommodations. For more information, please contact the human resources office at 903-463-8770 or [email protected].

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.