Are you looking for an opportunity to work in an environment marked by comradery, encouragement, and growth? If you are, keep reading...
Our employees are the heart of our company, so we hire the best people, and equip them with the best tools.
Our Mission:
To provide excellent service that makes IT enjoyable for our customers.
What we are looking for:
We are looking to hire a skilled, hungry, and good-natured help desk technician to support our growing team.
What you'll be doing daily:
Primary role will be providing remote support to customers throughout the United States
Troubleshooting PC/Mac issues
Troubleshooting general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
Working with 2nd and 3rd-level support on server-related problems
Visiting customer sites to troubleshoot what cannot be handled remotely
Learning about and applying proven technologies (Windows Server, Exchange, Hyper-V, SonicWALL, Meraki, Ubiquiti, Office 365, G Suite, etc.)
Who you are:
Skilled at troubleshooting and fixing computer problems
Extremely passionate about technology. If your idea of a good time is installing a new
PC/Server hardware on a Friday night, then you're a perfect fit for us
Great communicator, good customer service skills
Fast learner, advanced ability to absorb and retain knowledge of new technologies
Take responsibility for your work and your mistakes
Always on time, and sometimes early because you're just cool like that
Other Details:
Location: Nashville, TN or surrounding areas
This position may require onsite time at customer locations and office time in Nashville
This position is full-time (Monday through Friday, 8:00 A.M. to 5:00 P.M., Pacific)
Experience: Entry Level
Compensation: Based on the level of experience and skill
Feel free to ask questions. We like questions.
Tailored Technology Services Inc. is an equal-opportunity employer. It is our policy to make all personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.
We look forward to hearing from you!
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S0EnTb4s0R
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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