Hospital Systems Devices Analyst

Hospital Systems Analyst - Device Integration

As Mount Sinai grows, so does our legacy in high-quality health care.

In house role - no hybrid or work from home.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Scope

Clinical analyst for numerous healthcare clinical applications including:

• Mobile device management (iPhone and phone application management via mobile device manager [Airwatch MDM]).
• Voalte Mobile application support.
• Voalte Nurse Call application support.
• Connexall product support.
• Rauland of Florida nurse call application support.
• Patient monitor application support (Capsule, Philips, Spacelabs)
• Device integration including IV Pumps.
• Remote temperature monitoring Temptrak application support.
• Supply Scan application support.
• Real time location services (RTLS) Centrak product and application support.
  
  

Responsibilities

• Finding resolutions to reportable issues (Break/fix).
• Addressing hospital wide requests for supported applications.
• System maintenance: Application and server upgrades and patch updates.
• User access management.
• Helping leaders with reports and audits.
• Ensuring proper use of system, and assisting with any training or workflow needs.
  
  

Growth: o

• Future opportunity for Epic cross training and support after mastery of device integration systems.
  
  

Experience Needed

• Bachelors degree required.
• No required certifications or degrees. On the job training will be provided.
• Preferred experience with customer service.
• User access management.
• Product knowledge of: Apple, Iphone, Voalte, Connexall, Nurse Call, Patient monitors.
  
  

Benefits: We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!