HPC DevOps Engineer (Level II or Senior)

About St. Jude Children's Research Hospital

The World’s Most Dedicated Never Give Up - There’s a reason St. Jude Children’s Research Hospital consistently earns a Glassdoor Employee Choice Award and is named to its "Best Place to Work" list. Because at our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There’s a unique bond when you’re part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers and be the force behind the cures.

St. Jude is where those with a passion for making a difference come to break new ground! Located in Memphis, Tennessee, the mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. We are leading the way the world understands, treats, and defeats childhood cancer and other life-threatening diseases.

Position Overview

St. Jude is looking for an HPC DevOps Engineer (II or Senior), who will be responsible for the smooth operation of St Jude's HPC infrastructure. Working with downstream operation teams to ensure that systems are running smoothly, the HPC DevOps Engineer should possess a deep understanding of both development and operations processes in an HPC environment, as well as a strong technical background pertinent to the hardware and software platforms hosted in the St Jude data center. The focus of the new member should be on integrated operations by using/developing various automation tools for system configuration, testing, metric collecting/monitoring, and self-sufficient actions.

Job Responsibilities:

• Utilize both commercially available and open-source platforms to implement/develop automation tools for IT systems configuration and infrastructure maintaining.
• Enable the full cycle of DevOps' operations by setting up tools and required hardware/software platforms (e.g. appropriate CI/CD tools).
• Define processes needed for DevOps operations, including development, test, release, update, and support.
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipelines).
• Monitor the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the lead time wherever possible.
• Identify and deploy security measures by continuously performing vulnerability assessment and risk management.
• Handle critical incidences with swift risk management and root cause analysis.
• Document processes for utilizing systems.
• Work with both end users and downstream teams to understand customer requirements and project KPIs.
• Monitoring and measuring customer experience and KPIs.
• Coordination and communication within the team and with customers.
• (Senior Role) Managing periodic reporting on the progress to the management and the customer.
• (Senior Role) Managing stakeholders and external interfaces.
• (Senior Role) Mentoring and guiding the team members.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.
  
  
  

Minimum Education:

• Bachelor's degree in Computer Science, Engineering, Business or related field of study required.
• Master's or Doctorate degree is preferred.
  
  
  

Minimum Experience:

Senior HPC DevOps Engineer:

• Minimum experience: Four (4) years of IT experience with experience in infrastructure operations and engineering environments, preferably DevOps environments.
• Experience in infrastructure maintaining, systems configuration, and system security management.
• Experience in operations automation, IaaS development, or other large hardware/software system optimization.
• Experience in customer service leveraging commercialized ticketing system, such as JIRA, Service-Now, etc.
• Possess the technical skill to review, verify, and validate the software code developed in the project.
• Some experience in business stakeholder engagement and management.
  
  
  

HPC DevOps Engineer II:

• Minimum requirement: Two (2) years of IT experience with experience in infrastructure operations and engineering environments, preferably DevOps environments.
• Some experience in infrastructure maintaining, systems configuration, and system security management.
• Possess the technical skill to review, verify, and validate the software code developed in the project.
• Some experience working with business stakeholders to identify and document requirements.
• Proven track of records for a quick-leaner.
  
  
  

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $94,640 - $169,520 per year for the role of HPC DevOps Engineer (Level II or Senior).

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.