Intern, Strategy and Upstream Marketing

Overview

We're dedicated to pushing the boundaries of what's possible, driving forward-thinking strategies, and delivering impactful solutions to our customers worldwide. As a Strategy and Upstream Marketing Intern, you'll have the opportunity to work alongside industry experts, gain hands-on experience, and contribute to projects that shape the future of our company.

The Strategy and Upstream Marketing Intern will be responsible for analyzing key metrics related to product feedback, performance, and customer feedback. Your insights will play a crucial role in shaping our ongoing product strategy and driving innovation.

At the conclusion of your internship with our Upstream Strategy and Product Marketing Team, we expect you to produce a comprehensive report that demonstrates your proficiency in data analytics and your contributions to informing strategic decision-making.

You will deliver a thorough evaluation of the existing data to support product development, as well as propose a database program or software that could serve as a real-time dashboard for storing, visualizing, and analyzing data, facilitating future decision-making processes.

This position is intended to undergo on the job training as part of the learning experience associated to the internship program.

What you’ll do:

• Track and analyze key performance metrics related to product performance and customer feedback, along with Complaint management organization with a focus on delivering or sharing organized information with your direct manager and key stakeholders.
• Identify trends and insights to inform ongoing product strategy and decision-making.
• Collaborate with cross-functional teams to gather data and insights from various sources.
• Develop and maintain reports and dashboards to visualize key metrics and trends.
• Provide regular updates to stakeholders on performance and insights.
• Assist in ad-hoc analysis and special projects as needed to support strategic initiatives.
• Other duties as assigned
  
  
  

Travelling Requirement: N/A. This role has flexibility for in office or a hybrid model, but is based in Valencia, California.

What you bring to the team:

Education Experience

• Should have the equivalent of a high school diploma as a minimum
• Currently enrolled in a Bachelor's or Master's degree program in Data Science, Statistics, Business Analytics, or related field.
  
  
  

Additional Requirements

• Strong communication skills in order to share and collaborate with stakeholders
• Developing analytical skills with the ability to interpret data and draw actionable insights.
• Ability to use in data analysis tools and techniques
• Excellent attention to detail and ability to work with large datasets.
• Proactive and self-motivated with a strong desire to learn and contribute to a fast-paced environment.
• Prior coursework or experience in data analysis, statistics, or market research is a plus.
  
  
  

Work Experience Nice to Have:

• Bachelors in data science, statistics, or business analytics, or related field or as minimum, should have been enrolled in an educational or vocational program related to alike.
  
  
  

Personal Competencies

• Strong interpersonal skills
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Demonstrated communication skills (both written and oral)
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Ability to conform to shifting priorities, demands and timelines
  
  
  

Social Competencies

• Ability to work effectively in a team environment and collaborate with colleagues across various departments. The intern should demonstrate a willingness to share ideas, offer support, and contribute to collective goals.
• Ability to understand and empathize with the needs, challenges, and perspectives of customers, colleagues, and stakeholders.
• Flexibility to adapt to changing priorities, timelines, and project requirements.
• Skill in building and maintaining relationships with internal teams for cross collaborative success.
  
  
  

Professional Competencies

• Detail oriented and organized
• Confidence and clarity in delivering presentations to internal stakeholders, including executives and team members to convey key messages and recommendations.
  
  
  

Professional Benefits

• Gain hands-on experience in data analysis and reporting within a strategic product management perspective to understand and drive product development choice.
• Work closely with experienced professionals and mentors who are dedicated to your growth and development.
• Contribute to shaping the future of our products and driving innovation in the Cochlear Implant Industry.
• Networking opportunities with industry leaders and professionals.
  
  
  

Language(s)/ Level

• English/ Proficient
  
  
  

IT Skills

• Proficient in Microsoft Project, Word, Excel, Power Point & Outlook
  
  
  

Our offer:

• Exciting and challenging work environment
• Training and development opportunities – we believe every employee deserves a development plan. Come, learn, and grow with us!
  
  
  

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Senior Manager, Human Resources.

Pay Ranges: $25.00/hr

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.