Investment Advisory Operations Assistant

About Renaissance Financial

Renaissance Financial is a comprehensive financial planning firm with locations in St. Louis, Overland Park, Omaha, Phoenix, and Salt Lake City. Our Mission: Using creative business and personal planning, we help our clients achieve financial freedom… one relationship at a time. Our true team approach and entrepreneurial atmosphere set us apart from other firms in our industry. Joining our close-knit team at Renaissance Financial will inspire professional growth through numerous opportunities while creating a lasting impact on our organization and community. We support and reward our staff through team outings and industry leading benefits because we sincerely care about the well-being of our team members.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The mission of this is a full-time position is to provide support for new account opening and review, money movement processing, account maintenance, and following up on outstanding work items.

Primary Responsibilities:

• Review new account paperwork daily.

• Monitor and communicate to resolve issues and alerts from Schwab.

• Answer incoming calls on the IA Service Line and emails to the IA Service Group.

• Process client checks for deposit at Schwab or Pershing.

• Assist Financial Advisors and Administrative Assistants with Cost Basis maintenance.

• Process money movement requests for Schwab and Pershing which include ACH, wires and journal.

• Monitor and track daily tasks for accuracy and completion.

• Data entry of IA & Brokerage activity into database.

• Assist with onboarding new clients using DocuSign system.

• Scan paperwork for submission to custodians and for processing service requests.

• Build trusted, collaborative relationships with our custodian’s operations teams to execute cashiering, deposits, journaling, withdrawals, and other transactions properly and accurately.

• Function as a liaise to our Financial Advisors and follows up on the status of outstanding issues and requirements from our custodians.

• Develop expertise in our firm’s technology and software tools and platforms.

Essential Characteristics:

• Must have a high level of interpersonal skills to handle sensitive and confidential situations.

• Enjoy collaborating and being a part of a team that puts clients first.

• This position requires demonstrated poise, tact, patience, and diplomacy.

• Must be able to interact and communicate with individuals at all levels of the organization.

• Work requires attention to detail and organization in such things as composing, typing, and proofreading materials, establishing priorities and meeting deadlines.

• Eager to learn about the industry and our firm and enjoy working in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

• Tech savvy, with the proficiency to quickly learn new technology tools, platforms and software.

• Open to feedback and coaching.

Education, Training & Experience:

• College degree preferred; must have high school diploma.

• One or more years of experience in an office environment.

Registrations Required:

Renaissance pays for the exam fees for required registrations. The company also allows for paid study time off for taking the classes offered to help pass the tests.

• SIE

• Series 7

• Series 66

Computer Equipment and Software:

• Microsoft Office Products

• Databases

• Internet

Working Conditions:

• This position requires working in an office environment.

• This position usually works a standard workweek.

• This position may require you to work occasional overtime hours.

• This position may require occasional travel.

We are committed to providing an accessible work environment. If you need accommodations during the application or employment process, please let us know.

Benefits and Incentives:

• Employer Paid Medical Insurance.

• Generous employer contributions of up to 10% of team member eligible compensation annually.

• Potential for Annual Variable Compensation and Bonuses.

• Employer Licensing Coverage and Growth Opportunities.