Act as Liaison between PNY and shipping carriers, suppliers, and customers to ensure accurate, timely and cost-effective delivery, and resolve any issues that may arise before it becomes an issue.
Qualifications
Must be a team player
College Degree Preferred
3 – 5 years’ experience in a shipping environment; scheduling carriers and reporting shipping data
Proficient with Word and Excel
Good written and oral communication skills, including the ability to communicate effectively in English
Good customer service skills
Ability to work independently
Detail orientated
Ability to multitask, in a fast-paced environment
Follow written & verbal instructions
Working Conditions
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job
Key Relationships
PNY Staff
Vendors and Customers
Carriers
Freight Forwarders
Warehouses & 3PL’s
Duties And Responsibilities
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Produce weekly and monthly transportation reports including on time and in full statistics
Analyze reports and provide recommendations and feedback as to where the department can improve on cost
Provide routing instructions, as necessary, to customers and vendors
Process all claims and billing verifications, and resolve any issues
Efficiently and timely handle internal/external common carriers, FTL and LTL and Parcel carriers inquiries
Monitor all outbound and inbound shipments
Review daily outbound shipments to ensure proper carrier selections for delivery in the customers delivery window
Ensure compliance with Logistics Director and or Supervisor
Produce, analyze and maintain shipping data to ensure compliance with department goals and targets
Working with our 3PL warehouses to receive in and maintain inventory
Routing of Domestic shipments
Routing of International shipments
Preparing export / import documentation
Maintain accurate records including POD (proof of delivery) archive files on all domestic transportation shipments, helping the accounting department in providing PODs to customers for payment
Interact with various business units to research traffic/logistics requirements and develop plans as needed
Resolve shipping discrepancies by working with carriers, customers and PNY staff
Assist in securing customer delivery appointments as required
Assist in training warehouse, sales and purchasing personnel on shipping document generation
Filing loss / damage claims with carriers
Prepare outbound domestic bills of lading and other required documentation
Assist in monitoring outside 3PL warehouses
Assist in other areas, as assigned
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Computers and Electronics Manufacturing
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