Media Systems Engineer

This role is considered Onsite, which means the employee will work 100% onsite 5 days a week at a Company designated location.

Join the Media Systems Engineering team as a Media Systems Engineer at the stunningly remodeled Presidio campus in San Francisco. We are seeking a dedicated individual to support Industrial Light & Magic / Lucasfilm technology. This is an outstanding opportunity to get exposed to a wide variety of technology at our prestigious and high-end facility.

What You'll Do

Frontline Maintenance and Problem Solving:

• Address technical issues involving both consumer-grade and professional AV equipment.
• Maintain specific AV equipment including Video routers, enterprise KVM matrix, signal distribution equipment, video monitors, AV control systems, motion capture equipment, video playback workstations, AV streaming technology, etc!
• Use video scopes, audio meters, fiber test kits, and network analyzers to troubleshoot and resolve signal flow issues.
  
  
  

Installation and Deployment:

• Install and commission various AV and computer equipment across different technical and operational departments within ILM and Lucasfilm.
• Assist with rack-mounting computer and AV equipment in server rooms.
• Perform wiring tasks including crimping, soldering, and labeling AV cables (e.g., BNCs and XLRs).
• Calibrate consumer monitors.
  
  
  

Ticket Updates and Documentation:

• Create and update support tickets in Jira and Zendesk.
• Make and maintain documentation related to new projects and infrastructure changes.
• Provide technical operational assistance to production.
  
  
  

Out of Hours Work:

• Participate in maintenance, upgrades, and installations as needed outside standard working hours.
  
  
  

Technology Research and Evaluation:

• We are always looking for people with a passion for technology so you will have the opportunity to research and evaluate new technologies and trends to assess their potential impact on current and future workflows.
  
  
  

What We're Looking For

• At least 3+ years of support and installation experience in post-production or broadcast facilities, focusing on audiovisual systems.
• A good understanding and enthusiasm for consumer and prosumer AV technology, coupled with a strong desire to broaden your expertise in professional post-production equipment.
• Basic knowledge of media file formats and post-production equipment, including video routers, playback devices, KVM switchers and AV control systems.
• Basic administration skills in Windows and macOS.
• Ability to identify and resolve problems efficiently with good strategic problem-solving skills.
  
  
  

Nice to have:

• Strong admin skills with Linux, Windows and macOS.
• Proven mechanical skills.
• Film and video post production experience.
• Basic understanding of networking.
• Familiarity with Dante, Q-SYS control and video over IP systems.
  
  
  

JoinILM

The hiring range for this position in San Francisco, California is $99,800.00 - $124,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.