Medical Billing Supervisor- Sign on Bonus Eligible

Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.

Summary of Position

Under general management, supervises the daily operations of a medical billing team including claim submission, denial follow-up, and underpayment analysis. Establishes and maintains systems to ensure that the department meets company financial and operational objectives. Provides training and support to staff regarding systems, processes, procedures, and customer-service standards. This position reports to the Assistant Director of Medical Billing. EPIC experience is a plus!.

Essential Functions

• Coordinates daily departmental operations, ensuring organizational quality and compliance standards are met.
• Supervises medium size group (typically 5-15 employees) of nonexempt staff.
• Carries out supervisory responsibilities as assigned in accordance with the organization's policies and procedures.
• Maintains a thorough understanding of automated billing systems, industry standard billing practices and requirements and ensures timely communication with team and department members.
• Continuously evaluates effectiveness of current processes and procedures and makes recommendations to support departmental and company goals.  
• Provides administrative support to both internal and external customers including, but not limited to assisting in patient complaint resolution, payer, and other regulatory authority inquiries.  
• Resolves other issues within established scope of departmental parameters and policies.
• Promotes atmosphere of collaboration and service excellence.
• Performs all job functions in compliance with applicable federal, state, local and company policies and procedures.

Education:

• Bachelor’s Degree in business, finance, accounting, or an appropriate discipline (or equivalent education, training or experience) preferred.

Skills and Experience:

• Requires the ability to effectively supervise a group of non-exempt staff.
• 3-5 years of supervisory experience in medical billing and insurance follow up, preferably within a multi-specialty group or outpatient clinic.
• Strong knowledge of ICD-10 and CPT-4 coding, general accounting and medical terminology.
• Demonstrated organizational, leadership and teamwork skills.
• Excellent customer service. Strong organizational and problem resolution skills.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, or other dimensions of diversity.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical Supervisor: 3 years (Required)

Ability to Relocate:

• Chelmsford, MA: Relocate before starting work (Required)