NA/LA Security Operations Manager

Job Description

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You work within the information security team as a competent and experienced information security and compliance specialist.

How You Will Contribute

You will assess information security risks in line with internal policy and external best practices, and support security of information and IT assets by testing security systems and applying security standards, policies, and procedures. Under the guidance of global security operations lead, you will implement cybersecurity technology and provide day-to-day business support. If relevant to your role, you will manage third-party providers to ensure that any internal or third-party adhere to standards. You will also provide information security training to appropriate teams.

What You Will Bring

• Direct response/containment activities
• Capable of communicating necessary details to both technical and nontechnical stakeholders.
• Coordinate with relevant incident management teams during incidents
• Support any escalations from L2 and L3 analysts
• Coach and mentor analysts to encourage overall professional growth
• Provide technical training sessions to other MDLZ Global teams
• Accountable for mitigation activities during shift hours
• Adept at technical writing
• Drive MDLZ event metric reporting by providing daily, weekly, and monthly investigation and escalation metrics reports
• Lead release-to-operations (RTO) and advanced operations integration testing and planning for new SOC technologies and tools.
• Responsible for maintaining shift roster and scheduling
• Implements overall strategic goals and process improvement
• The security operations manager or team lead oversees the entire escalation process. They monitor the progress of incidents, ensure proper communication channels are maintained, and make critical decisions regarding resource allocation and prioritization.
  
  
  

What you need to know about this position:

• Lead North and Latin America shift within the 24/7 Security Operations Center
• Monitor computer networks for security issues.
• Perform Threat Analysis on events reported by Security Tools.
• Investigate security breaches and other cybersecurity incidents.
• Perform lesson learned / alert review.
• Provide Status Report and relevant metrics to the Global Security Operations Lead.
• May occasionally manage multiple projects. Will supervise the work of others. Performs related work as assigned.
  
  
  

More About This Role

Education / Certifications:

• Bachelor’s Degree in Information Technology, Cybersecurity, Computer Science or similar
• Professional certifications such as Security+, CySA+, CEH, CSA, GSEC
  
  
  

 Job specific requirements:

• 5+ years experience to Information Security, SOC or related field.
• Knowledge/Experience on:
• SIEM (ie Splunk, Humio), SOAR (ie Cyware, Phanton), Endpoint Security (EDR) (ie CarbonBlack, Crowdstrike), Email Security (ie. Proodpoint, O365 ATP), Firewalls, WAF, IDS/IPS, Web Content Filtering, Proxies, Database, Data Loss Prevention (DLP), Identity and Access Management (IAM), Cloud Computing Services, Scripting, MITRE ATT&CK Framework and Incident Response.
  
  
  

Travel requirements:

• Occasional
  
  
  

 

Work schedule:

• Remote
• Potential On-call
• Occasional weekend or holiday coverage as needed
  
  
  

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Information Security

Technology & Digital