Minnesota Department of Human Services

Office & Admin Specialist Int

No longer accepting applications

Working Title: Office & Admin Specialist Int

Job Class: Office and Administrative Specialist, Intermediate

Agency: Human Services Dept

  • Job ID: 77981
  • Location: Anoka
  • Telework Eligible: No
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 06/28/2024
  • Closing Date: 07/08/2024
  • Hiring Agency/Seniority Unit: Human Services Dept / DHS Anoka Metro Trt Ctr AFSCME
  • Division/Unit: Adult Mental Health / Unit Bravo
  • Work Shift/Work Hours: Day Shift, 7AM-3:30PM
  • Days of Work: Monday - Friday
  • Travel Required: No
  • Salary Range: $19.57 - $25.95 / hourly; $40,862 - $54,183 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 206 - Clerical/AFSCME
  • Work Area: (Required for AFSCME)
  • FLSA Status: Nonexempt
  • Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position provides clerical support services to assigned unit(s) at Anoka Metro Regional Treatment Center (AMRTC). Located just 15 minutes north of the Twin Cities, AMRTC is an inpatient psychiatric hospital serving adults with mental illness in a large, campus-based setting. This modern facility offers person-centered care in a pleasant environment appreciated by employees and patients alike.

The Unit Coordinator serves as a receptionist to the unit, responsible for performing clerical tasks that are essential to maintaining efficient unit operations. This includes managing patient medical records, greeting visitors, assist in arranging patient appointments and transportation, organizing written materials, and preparing reports using multiple procedures, including computers and other technical equipment. In addition, the Unit Coordinator supports the operations of the facility overall through personal initiative, positive attitude, cooperation, and good work habit.

Job duties include:

  • Maintain a current, comprehensive medical record for all patients on the unit, from admission to discharge, including current patient status.
  • Transcribe physician orders in an accurate and timely manner, plus assist in arranging patient appointments and transportation as ordered.
  • Answer unit phone, direct calls, and relay messages between patients, staff, and other units.
  • Communicate respectfully with patients, staff, and visitors, providing assistance as needed.
  • Organize and keep sufficient quantity of various supplies on unit, ordering and restocking as needed.
  • Maintain patient confidentiality according to all applicable laws, rules, policies, and procedures.
  • Support the delivery of treatment that meets health and safety standards.

Minimum Qualifications

To qualify, applicants must possess all of the following:

  • Knowledge of basic medical terminology.
  • Data entry skills sufficient to create database records and update entries or create and apply the basics of spreadsheets and supply/retrieve information in databases.
  • Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers over the phone, in person and via email.
  • Word processing skills to develop and modify a variety of correspondence, records and reports; write and edit a variety of documents in business English using correct spelling, grammar, and punctuation.
  • Typing/keyboarding skills sufficient to take meeting minutes, complete a variety of reports, letters, and data summaries.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date.

Contact

If you have questions about this position, contact Kayla Evenson at [email protected] or 651-431-2071.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kayla Evenson at [email protected].

About Human Services Dept

DHS operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

  • A sense of purpose in their work
  • Connection with their coworkers and communities
  • Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

  • Paid vacation and sick leave
  • 12 paid holidays each year
  • Low-cost medical, dental, vision, and prescription drug plans
    • Fertility care, including IVF
    • Diabetes care
    • Dental and orthodontic care for adults and children
  • 6 weeks paid leave for parents of newborn or newly adopted children
  • Pension plan that provides income when you retire (after working at least three years)
  • Employer paid life insurance to provide support for your family in the event of death
  • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
  • Tax-free expense accounts for health, dental, and dependent care
  • Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

  • Training, classes, and professional development
  • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
  • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email [email protected] and let us know the support you need.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Administrative
  • Industries

    Government Administration

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